Russells Hall Hospital Emergency Department

Linda Williams 

on Google

3 weeks ago

Been here twice now with my 93yr old dad with kidney problems, the first time we arrived at 1pm and after nearly 2 hrs wait a consultant came out and announced to the waiting room that there were numerous delays and we could be waiting a long time. He suggested we come back between 07.00 and 08.00 when things were quieter so we left and returned the following morning at the suggested time. On arrival we were told that there was a six hour delay!! One woman had been waiting since 1pm the previous day and one man, who we saw i... read more

Chris Baker 

on Google

a month ago

had a very difficult episode with my aunt and the staff especially Angela were absolutely fabulous from the chap on the initial desk, then the young lady on the second and another lovely young lady on A&E (there are a couple of real grumps on this desk but that's for another time) The nurse chap who i didn't get the name of was also really good with great empathy but the star has to be Angela. She really went the extra mile in making sure my Aunt felt comfortable and at ease and stayed with her when she sensed the need. 5 st... read more

maria christ 

on Google

2 months ago

I’m afraid to say my 80 year old father was there for 21 hours:( He got sorted in the end - low sodium levels complications. There were other elderly people there for hours too. I know the staff were doing their best but A&E is not fit for purpose. 

Shaun Ore 

on Google

2 months ago

Hour of waiting to see a nurse or doctor so busy I would recommend going the entrance for A&E had trouble finding has never been before it's a small department so many people it was under staffed really shocking it a shame how thing are these days, Every single staff were busy