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Russell Marine - The Ridge Marina
- Alexander City, AL
About this business
Location details
450 Ridge Marina Way, Alexander City, AL, 35010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS SHOP! My boyfriend decided to choose The Ridge to work on his Nautique. Originally the boat went in for a damaged propeller/shaft issues and realignment. The shop ensured the boat was water tested and ran fine, so we decide to take the boat out. All types of codes were getting thrown up, and we were able to see water filling into the boat. We pulled the boat out of the water, watched and recorded water pouring out of the shaft seal. We sent these videos over for the shop to take a look at, all for The Ridge M... read more
The Ridge Marina staff are AMAZING!!! When I first bought a boat from Heather last year she was phenomenal in helping me pick one perfect for my family, highly recommend going through her to purchase anything! This summer I was having some issues so I called and spoke with Janna and she directed me to Aaron and Hunter so they could help me fix my issues. They both explained everything to me and left nothing to be wondered. The Ridge Marina is one above the best!!! 10/10 recommend!
Was fine until we threw a blade on the prop in the middle of deep water, didn't hit anything. Limped it back to the marina and was told that we definitely hit something and would be charged for the repair, even though there was zero damage to any other components. Looks like the cheap aluminum prop from Amazon had us set up for failure. Ended the trip 3 hours early Update: Thanks Chase for making everything right.
We pulled up after close for gas and the self serve pumps weren’t working but Heather stayed late and pumped gas for us making sure we were taken care of. She is AWESOME!!! Happy lake customers!
I always have a great experience when visiting the marina. I bought a float and Shianne insisting on inflating it for me. Couldn’t have asked for better customer service! I definitely will be visiting again.
Frequently asked questions about Russell Marine - The Ridge Marina
How is Russell Marine - The Ridge Marina rated?
Russell Marine - The Ridge Marina has a 4.4 star rating with 169 reviews.
When is Russell Marine - The Ridge Marina open?
Russell Marine - The Ridge Marina is closed now. It will open tomorrow at 9:00 a.m.
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