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24777 Hall Rd, Macomb, MI, 48042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This dealership should be commended for the excellent customer service that I received on my Ford Escape. On Friday, September 19, 2025, I brought my vehicle in for service due to an electrical problem within a day my car was completely repaired. The service representative Mike was a very professional and contact me twice regarding the vehicle diagnostic and completed work. Melissa assisted me in getting a rental at a reasonable rate and was very kind and professional as well. I have always experienced efficiency and excelle... read more
Mark Garrison is a Rock Star! He picked up and dropped off my Bronco to get my recalls done. He was super friendly and showed me how to use a few things. I'm sure Rick Winchester (another Rock Star at Milne) showed me when I purchased my vehicle through him but I was to excited to pay attention. Thanks again!! Jennie Budd-VanReyendam
Hoooooooooly cow. I have never had a better experience at a dealership EVER. I had a bit of an out of town emergency and they were not only super accommodating, but made us feel at home. Got me in and out within 20 min, with all expectations and fees said upfront. If anyone in the area needs help or work on their ford, go here. We worked with Nate and honestly, never met a nicer or more helpful person in any service department.
Would give 0 stars if it was an option. Dropped my car off for a scheduled “APPOINTMENT” TWO days ago for routine 30k maintenance and to check on a service light. After being told a few times we were next in line and we’d have answers soon, the service department had closed and we hadn’t heard back any word on my car…. After calling again, I found out we haven’t heard because they still haven’t even taken a peak at my car. Now going on Day 3 and I have no car. They will not cover a rental even though we are under warranty. W... read more
Great service
Russ Milne Ford, Inc. Service has a 4.5 star rating with 24 reviews.
Russ Milne Ford, Inc. Service is open now. It will close at 6:00 p.m.
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