Rush Shelby Energy

Reagan Meyer 

on Google

a month ago

My mom went to their physical location to pay her bills after experiencing issues while trying to use the mobile app. She came in at least 10 minutes before the posted closing time. The absolute lack of professionalism shown in this situation by the employee was jaw dropping. As someone who has worked with the public, I understand being frustrated when customers come in near closing time, but it’s an industry wide expectation to be professional and provide customer service regardless of your personal feelings. Maybe some add... read more

Darryl McKinney 

on Google

2 months ago

I have lines that come across my property and my property is so disrespected and I am lied to repeatedly. They damage and destroy property without replacing or fixing there damage they leave their debris all over for me to rake and clean. One section of line they left all of the trimmings lay or it looks like all anyway. Just no respect and I have no say. They also bring heavy track equipment across yard resting it and rutting it to peace’s now when I mow it’s absolutely spine hating. So yes rush Shelby energy doesn’t care a... read more

Deacon Timber 

on Google

4 months ago

So far the people have been pleasant, however the pricing and billing has not been explained well. Can anyone explain or have a quote on electric price beyond the 200’ threshold? Ex. 500’ electric run cost? It feels like they charge whatever they want to different customers. I was told there is roughly a $3700 rebate for new install. It was admitted to me that even when people require power and it’s under this rebate price they still charge the customer roughly $500. I know this is “regulated” but it seems like more of a mon... read more

Pam Summers Lee 

on Google

10 months ago

We just moved here in June 2024 so we have only had your services about 3 months but so far everything has been great!