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Rural Health Group at Henderson
- Family Practice
- Henderson, NC
About this business
Location details
100 W Parkview Dr, Henderson, NC, 27536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The wait time and customer service is horrible! My last visit, I walked out after waiting almost 2 hours and the dr. was still not available. No one notified me. I had to leave the room and ask. They told me I would need to reach out to reschedule if I cant wait any longer. This is the 2nd and last time they waste my time. 2 hr wait for a general check up is outrageous. If you actually ever get to see a "dr" here, Dr.Ben is great but I personally cant keep wasting my day at a dr. office for a simple check up.
My experience was quite different than others that reviewed this office. I showed up 25 minutes early due to the reviews and also praying I would get seen on time. I walked in the office, proceeded to the counter and the front desk receptionist smiled as she asked for my information and then I was given paperwork to fill out. Upon returning the paperwork I sat back down and about 5 mins, maybe 10 minutes at the most and thats truly stretching the time. The side door opens and a nurse called my name. I was in the back and com... read more
Medicsl Care is there but staff is slow. If you have the time then it's fine. Just make sure you plan to be there up to 2hrs before you get seen. Usually a hour later than your time.
HORRIBLE customer service. VERY LONG WAIT. Up to 2 hours, wait time with a minimum of one hour, even with an appointment. Receptionists are very RUDE! Especially one in particular. The one that has been there longer. Calling for any kind of assistance is useless. Nobody will answer, or they claim they will call back but NEVER call back. The medical personnel, however, is very kind and helpful. DO NOT RECOMMEND.
Frequently asked questions about Rural Health Group at Henderson
How is Rural Health Group at Henderson rated?
Rural Health Group at Henderson has a 3.2 star rating with 40 reviews.
When is Rural Health Group at Henderson open?
Rural Health Group at Henderson is closed now. It will open at 8:00 a.m.
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