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Rural Energy Enterprises

4.2

About this business

Rural Energy Enterprises, also known as REE, is a wholesale distributor of a range of electrical products. It serves the network of plumbing and heating contractors and hearth product and retail dealers. The company provides products under the Toyostove, NordicStove, Drolet, Godin, Osburn, Rinnai, Orbis, Vanguard Pex, Dunkirk, Aquastar, Protankless and Toyotomi brands. Rural Energy Enterprises offers a variety of marine and tent gas cook stoves and heaters. It distributes heating products in various parts of the United State... read more

Location details

6637 Arctic Spur Rd, Anchorage, AK, 99518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.219 reviews
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Jacob Nafziger's profile image
Jacob Nafziger 
on Google
a month ago

Ordered a part for my heater that came broken. Customer service helped to correct it and after a miscommunication they helped me get a new part coming. 

Jacob Nafziger's profile image
Jacob Nafziger 
on Google
a month ago

I don't usually post bad reviews because I like to give fair chances to companies but I feel borderline scammed. The part I ordered arrived bent and makes a horrible noise when my heater operates. I asked for a replacement and customer service after 10 days of hearing relatively nothing gave me the option to buy a new part again and hopefully be reimbursed or wait for a warranty claim to be approved. We are now at a month out from getting the broken part and I have no information and no idea on if I am going to get a replace... read more

Eric Collins's profile image
Eric Collins 
on Google
2 months ago

My OM-22 has bin producing heat for 20 years, with this gasket order as it's only the third repair..excellent product and glad u guys still have some parts ! Thanks from NH, Eric 

Dean Dimond's profile image
Dean Dimond 
on Google
4 months ago

Easy to buy good price. Delivered a bent up piece of junk. Returning it has been a nightmare. They won't exchange the broken unit for a good one. Their sale department is great. Their customer service is awful! They sent a pick-up guy out to pick it up without sending the paperwork me. My wife wasted all day waiting for him then he refused to take it. it has been a total circus every since THEY damaged it. 

Tim Sturm's profile image
Tim Sturm 
on Google
4 months ago

Fantastic Technical Support. I can not stress enough, the Quality of the Technical Support team!!!!!! Great experience! Did I mention the tech. support? 

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Frequently asked questions about Rural Energy Enterprises

How is Rural Energy Enterprises rated?

Rural Energy Enterprises has a 4.2 star rating with 19 reviews. 

When is Rural Energy Enterprises open?

Rural Energy Enterprises is closed now. It will open on Monday at 9:00 a.m. 

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