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Rural Energy Enterprises, also known as REE, is a wholesale distributor of a range of electrical products. It serves the network of plumbing and heating contractors and hearth product and retail dealers. The company provides products under the Toyostove, NordicStove, Drolet, Godin, Osburn, Rinnai, Orbis, Vanguard Pex, Dunkirk, Aquastar, Protankless and Toyotomi brands. Rural Energy Enterprises offers a variety of marine and tent gas cook stoves and heaters. It distributes heating products in various parts of the United State... read more
6637 Arctic Spur Rd, Anchorage, AK, 99518, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Ordered a part for my heater that came broken. Customer service helped to correct it and after a miscommunication they helped me get a new part coming.
I don't usually post bad reviews because I like to give fair chances to companies but I feel borderline scammed. The part I ordered arrived bent and makes a horrible noise when my heater operates. I asked for a replacement and customer service after 10 days of hearing relatively nothing gave me the option to buy a new part again and hopefully be reimbursed or wait for a warranty claim to be approved. We are now at a month out from getting the broken part and I have no information and no idea on if I am going to get a replace... read more
My OM-22 has bin producing heat for 20 years, with this gasket order as it's only the third repair..excellent product and glad u guys still have some parts ! Thanks from NH, Eric
Easy to buy good price. Delivered a bent up piece of junk. Returning it has been a nightmare. They won't exchange the broken unit for a good one. Their sale department is great. Their customer service is awful! They sent a pick-up guy out to pick it up without sending the paperwork me. My wife wasted all day waiting for him then he refused to take it. it has been a total circus every since THEY damaged it.
Fantastic Technical Support. I can not stress enough, the Quality of the Technical Support team!!!!!! Great experience! Did I mention the tech. support?
Rural Energy Enterprises has a 4.2 star rating with 19 reviews.
Rural Energy Enterprises is closed now. It will open on Monday at 9:00 a.m.
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