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Rudolph Volkswagen of El Paso Service & Parts
- Automotive
- El Paso, TX
About this business
Location details
5505 S Desert Blvd, El Paso, TX, 79932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I wish I could post 1/2 a star. I purchased a Toyota Tacoma for 37k and got 2 free oil changes. Every time I had to talk to someone it was the manager to set the appointment because “they can grantee my appt time. Even though I live a hour away”. The receptionist with the glasses was always rude the 2 times I went. Never purchase something if you need to get maintenance there!!! Also put my truck in and out of gear roughly (can’t upload the video)
I recently purchased my first-ever brand new car, and the experience was exceptional. From the moment my husband and I walked into the dealership, we felt welcomed, informed, and supported every step of the way. As a first-time buyer, the paperwork and overall process can be a bit overwhelming, but Mr. Armando Reynal and Alex Tarin were incredibly helpful throughout. They were patient, clear, and made sure we felt confident in every decision. What could have been a stressful experience turned into an exciting and memorable m... read more
I brought my Jetta in for a 10,000 mile service along with a request for an adjustment in the door latch which Rudolph had installed at the last service and a recurring EPC light. When the light comes on, the engine has very little power. After 10 days there was no diagnosis as to the EPC light. I called to tell them I needed the car back for a trip to Houston and would be there in 6 hours to pick it up. None of the work I requested had been done. They never looked at the door latch, did none of the inspections specified for... read more
That gave me an appt in a month to check my A/C. I dropped my car the day of the appt. and they told me they would have to keep my car for 3 days. I call the second day cause Amber didn’t give me any updates and haven’t touch my car. So I picked it up.
Called with a very simple question. Amber from service couldn’t bother to help. Not first time people picking up the phone aren’t helpful.
Frequently asked questions about Rudolph Volkswagen of El Paso Service & Parts
How is Rudolph Volkswagen of El Paso Service & Parts rated?
Rudolph Volkswagen of El Paso Service & Parts has a 2.8 star rating with 20 reviews.
When is Rudolph Volkswagen of El Paso Service & Parts open?
Rudolph Volkswagen of El Paso Service & Parts is closed now. It will open tomorrow at 7:00 a.m.
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