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2 Coulter Rd, Clifton Springs, NY, 14432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Formal Complaint – Unprofessional and Concerning Conduct at Clifton Springs Emergency Department To Whom It May Concern, I am writing to formally report an incident involving a front desk staff member called Jim at the Clifton Springs Emergency Department on Feb 20 2026 around 4.00 pm. During my interaction with this individual, I experienced behavior that was unprofessional, dismissive, and lacking basic empathy. While asking me intake questions, he was audibly singing or making rhythmic vocal noises. This behavior continue... read more
my mom has been admitted here after having complications after surgery. she has been here for hours and the only updates we are getting are from her i personally have been here at the emergency room for over 6 hours and keep asking to speak with a nurse or someone and have yet to even be called by a healthcare professional. DO NOT BRING YOUR LOVED ONES HERE. truly the worst emergency room i have ever been to in my life. they do not care from what i have seen tonight. literally just went in and asked if someone was finally av... read more
Dr Taylor was great in emergency department. The nurses that answer the phone aren’t pleasant I had to ask a medical question very rude. One said we don’t know the patient we are changing shifts had such a sarcastic attitude I hung up the phone! Won’t take my significant other back there again. Good Dr but nurses have attitudes two of them.
I brought my wife because of severe abdominal pain and received prompt care for her pain, but unfortunately their Cat scan machine was broken so they couldn’t do a scan and we needed to get transferred to another facility, overall experience was very good.
I cant say enough good things about Clifton Springs ER nurses and doctors, they were so kind and attentive to my 86 year old mother who had fallen and we wanted to make sure she didn't break anything. We were in and out in less than 3 hours, from check in to xrays to pain meds administered to discharge, they were the best.
RRH Rob and Pamela Sands Emergency Department has a 3.2 star rating with 42 reviews.
RRH Rob and Pamela Sands Emergency Department is closed now. It will open at 9:00 a.m.
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