RRH Pulmonary Medicine

elizabeth thomson 

on Google

6 months ago

I love my provider in Pulmonary who spends more time with me than any other provider. He is very nice and makes me feel comfortable and safe with any decisions - treatment options I choose…. Would never go elsewhere! Even the receptionist is amazing! 

Kathleen Bliek 

on Google

11 months ago

I agree with the other reviews. Office staff is inefgicient. Phone calls are not returned. Tests the doctor asked me to have were not scheduled. I had the ask a second time for an asthma test. It was 3 months from now. Too long to wait when I have difficulty breathing. 

Scott Schlonski 

on Google

a year ago

Absolutely terrible. Had me with an intern instead of a real doctor, which is okay because he need to learn. At the same time they blew every thing off and said I was too young for everything because I'm only 40. I had a CT scan done by Rochester General Hospital where they found two masses on my lung along with emphysema and COPD. I also had a referral to a Cancer Institute appointment, I'm guessing to start the process of trying to get a biopsy done. That only did this place give the impression that they really weren't con... read more

EBmellon 

on Google

3 years ago

Absolutely deplorable phone and customer service. Office staff are very poor at returning phone calls or directing inquiries. Some can be rude or disinterested in patient concerns. For example; I called yesterday and asked for a prescription follow up and was not called back. I tried again today, 3:45 pm, was told I was next in queue 30 second hold time and as 4 pm rolled around was hung up on, called immediately back and as luck would have it, the office is now closed….complete garbage.