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Roy's Furniture
- Furniture Stores
- Chicago, IL
About this business
We're dedicated to offering high quality custom furniture for the entire home at affordable prices. Come visit our 25,000 square foot showroom in Lincoln Park and meet our Design Associates! Free parking lot.
Location details
2455 N Sheffield Ave, Ste 1, Chicago, IL, 60614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Poor Customer Service Roy's seems to have a good selection of furniture and competitive prices, however, just to echo some of the other reviews here, the customer service is poor and borderline insulting. They have a very strict no return/exchange policy that makes any purchase only slightly better than buying furniture online, which I would actually recommend over shopping at Roy's.
Good selection and reasonable prices Roy's does a fantastic job of providing a wide selection of furniture and accent pieces to accommodate a range of tastes in your city condo, house, or apartment. Service on the sales floor in spotty; they always give a friendly greeting upon entering yet when asked a question the staff seems uninformed on a good day, and on a bad day (given, a busy Saturday) they never even got back to me with an answer. But overall, an EXCELLENT independent place for furniture which I highly recommend.
Good alternative to standard furniture stores Roy's does have good prices and a pretty good selection. You have to be ready to search b/c they have so much merchandise crammed into their showroom, but it's generally worth it. Quality is inconsistently good (better than particle board from Target!), some pieces are better than others. Their clearance section can be good depending on when you hit it.
NICE SELECTION This is the only place in Chicago where you can get a custom couch for a great price. You can choose the style of couch and fabric, and in a couple weeks they will deliver a custom built couch. They have other furnishings, too, at good prices. Most of the furnishings are more contemporary, so it is not the best store for a suburban family.
Affordable, chic furniture This is a hidden gem for those looking for affordable but chic furniture. Warehouse format, not a flashy showroom. Some styles may be limited to what's on the floor, so if you see it and like it, get it fast. Some items can be ordered in different colors if you don't mind waiting, so be sure to ask. There are some great bargains to be had here. Furniture runs the gammut of modern and traditional styles, but more of the trendy styles like you'd find at Pottery Barn or Pier One, rather than antique o... read more
Roy's Furniture has great selection at great prices. Roy's has great selection at great prices. They are very busy on the weekends. Takes 6-8 weeks for delivery, but very dependable. Bruise and dent deals on the 2nd floor.
A nice alternative to IKEA Roys Furniture on Sheffield has been in business for a long time and they definitely can meet your needs. They have all kinds of items, including couches, cabinets, and tables. They deliver, and also are not horribly expensive. If you live in Lincoln Park, especially if you are a student at Depaul, you owe it to yourself to check this place out. PROS: good location, good selection CONS: no parking
Horrible service, horrible products Horrible service, horrible products... I still don't have all my pieces. It took 9 weeks for the table and chairs to come, then one chair was wobbly and the other was broken. Now it's been almost 3 months since my order and I still don't have my chairs. The service person, Tom, is the worst. He was actually giving me attitude, saying that there's nothing he can do, what do I want him to do? IIt'll come when it comes.I can't believe how this place stays in business
such beautiful sofas If you're looking to buy new furniture, and you're working on a budget, I suggest checking out Roy's near Wrigleyville. They have a large selection of furniture at decent prices, and you can choose your own fabric for couches. The styles are more contemporary so you won't find the typical "mom's house" oak or eighties furniture. I've only been there once, but I'm planning to get my couch there. Oh, and be sure to check out upstairs, too!
Frequently asked questions about Roy's Furniture
How is Roy's Furniture rated?
Roy's Furniture has a 4.3 star rating with 602 reviews.
When is Roy's Furniture open?
Roy's Furniture is open now. It will close at 9:00 p.m.
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