Royal Liverpool University Hospital Emergency Department

Laura Murray 

on Google

a month ago

I ended up in A&E after flagging down a police officer at a traffic light, because the pain in my chest and back was so severe I genuinely thought I was having a cardiac event. The officer considered it urgent enough to blue-light me straight to the hospital, blowing through red lights to get me there quickly. A&E, however, treated the entire situation as if I’d wandered in with a paper cut. The ECG and bloods were done promptly — the only competent part of the visit. After that, everything collapsed. A cannula was inserted,... read more

Rahul L 

on Google

a month ago

The worst! Waited 9 hours and didn’t even see a junior doctor. Receptionist keeps saying they are busy. While we can see them chilling. 

Caroline Delaney 

on Google

2 months ago

Arrived about 11 am last Friday with my husband, suspected ongoing heart attack, had phoned 111 And came by car as didn’t want to wait for ambulance, he was seen to immediately and all the staff were amazing, from receptionist I spoke to for him, the healthcare assistant, nurses , technicians, right through to drs who organised his transfer to heart and chest hospital,( and fantastic ambulance crew) by 4 pm he had been in for angiogram and had stents in his artery. Every single person we interacted with were caring and compa... read more

Wick 

on Google

4 months ago

*edit: 2025 Aug Still great! 5 star. There are no flaws in the core function of The Royal. That includes vitals as assesment, available staff, facility, security. For visitor: details here later For patients: details here later Final review to come. 

Daniela Jarmel 

on Google

4 months ago

Staff were nice enough . Waiting room is tiny , not enough seats for people , patients vaping in the corner by vending machine and the whole area is dirty with random blood splats everywhere. ED waiting times never update said waiting time is 10 hours for about 3 hours now. No on site parking and the closest one is owned by one of the most expensive companies in England “Q park” where it’d be cheaper to fly to another country than park there. Feels like there is no sense of urgency here. Overall experience : 2/10 you’re bett... read more