Royal Infirmary of Edinburgh Emergency Department

Dr. Norbert Radacsi 

on Google

3 weeks ago

I took my wife who got a terrible food poisoning and was fully dehydrated and was barely alive. I was told that the waiting time to see a doctor is 16 hours! I took my wife to another hospital where she got IV almost immediately. 

Diane 

on Google

a month ago

Sat with an elderly patient after a fall , dreadful for her and very frustrating for me , staff in the main extremely rude no one wants to make eye contact god forbid they have to talk to anyone ! Plenty of chat between staff but i was very disappointed with ERI I had attended the Western General for myself weeks earlier after a referral from my GP , they were fantastic , hot drinks and sandwiches were available for patients and communication with the staff was first class 

Nadja Barka 

on Google

a month ago

Today I attended A&E (Sunday 5th of July). Swollen itchy eye, blurred vision and fever for past 3 days. I wasn't able to get through my GP so I went there as a last hope. I was greeted by the so far rudest and condescending staff at the reception, who just said noone will see me with this and they turned me away and told me to go to optician. I do understand that people are overworked, underpaid. I do also work with vulnerable people, but never in my life I would be so smarky towards anyone. Really bad manners. 

andrew donaldson 

on Google

a month ago

Overall excellent service from very over worked staff 

Andrew Smith 

on Google

a month ago

Excellent treatment and care. The staff were very kind, patient and considerate. This is how a hospital should be.