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Royal Free Hospital Emergency Room

2.5

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Location details

Pond St, London, London, NW3 2QG, United Kingdom

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2.5149 reviews
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Lily Ironwoman's profile image
Lily Ironwoman 
a month ago

AVOID I’ve been waiting in A&E for over seven hours for something quite serious, even though the estimated wait time was said to be around five hours. I’ve gone up several times to explain that I can’t move and need help, but I was just told to continue waiting. Patients are kept in an extremely hot basement area with no ventilation and only a half-functioning fan. The conditions are unbearable and unacceptable for a hospital. When I tried to step into the corridor for some air, security — who was asleep at one point — told ... read more

Zak Shah's profile image
Zak Shah 
a month ago

The recent reviews are true. SDEC is extremely inefficiently organised and very hot with no ventilation. Over 10 hour wait for ACL tear with no staff contact during this time. Horrendous 

thidar thwin's profile image
thidar thwin 
a month ago

I was at Royal Free A& E in April due to one side of my face muscle are not working. All necessary checks were done one after another and got treatment in 9hours. All staff, nurses and doctors are very nice and very kind, and very efficient. 

Areti Moulakaki's profile image
Areti Moulakaki 
a month ago

Avoid this A&E department at all costs. Besides being extremely dirty everywhere, the waiting times are over 6+ hours and people are treated like cattle. The staff are slow, lazy and inefficient, and the doctors, if you’re lucky enough to ever see one, have limited knowledge and expertise. 

Naomi Christelle's profile image
Naomi Christelle 
a month ago

If i could give a minus rating I really would. The waiting times for Same Day Urgent Care are way outside of the 4 hour expectation. I arrived in the hospital at 7.30pm and it's now 3.45am the reception has been closed since 2.30am there is no clear order to people being called in Having been here over 7 hours I've seen at least 15 people come after and go before me. However a guy who was one place behind me in the a and queue is also still here. This whole department needs an overhaul as it shouldn't take the length of a wo... read more

Frequently asked questions about Royal Free Hospital Emergency Room

How is Royal Free Hospital Emergency Room rated?

Royal Free Hospital Emergency Room has a 2.5 star rating with 149 reviews. 

When is Royal Free Hospital Emergency Room open?

Royal Free Hospital Emergency Room is open now. It is open 24/7. 

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