Royal Bournemouth Hospital Emergency Room

Stacey Murphy 

on Google

2 weeks ago

Brought our daughter in with a severe spreading rash to be made to do the stupid tablet thing and then to be told oh you can see the gp here in 3 hours our daughter is really poorly and they acted as if they couldn't care less appaling 

Hannah Rees 

on Google

2 weeks ago

Absolutely dreadful experience on Monday night through to Tuesday morning. Uncaring triage from disinterested staff who brought out one name to call, if that person had left or been seen they went back to their room to get the next name, slow and thoughtless. Tiny, hot, overcrowded waiting area full of sick and injured all crammed together. Having a sickness and diarrhoea virus and being dehydrated and weak I sat apart from others so as not to spread germs, my chair was taken away when I went to be triaged. I got another one... read more

Dorset lady UK 

on Google

2 months ago

I give 5* to Staff/ nurses. The lower rating is for the A&E process/triage. Walked in to A&E with severe abdominal pain, I was alone, I could barely talk or walk. When I Talked to the Receptionist she asked me to do the self check in on the screen. I explained that I was in extreme pain and unable to do that, but she insisted that without the self check in they won't be able to register me for triage. For God sake have somebody available there to help vulnerable people with that self check in, there are at least 12 questions... read more

Mandy Smart 

on Google

2 months ago

Who designs a new A and E with no parking, and no WiFi in the emergency department ! So you can't stay in touch ,all phone calls via switchboard , this unit is newly opened and bloody awful, staff stretched to beyond coping ! My relative in extreme pain, waited 3 hours for pain relief! Once again no parking, unbelievable !! Disgraceful ! 

B. Lika 

on Google

2 months ago

he slowest service ever, we been at emergency and waiting for more than 5 hours on pain just to be seen which supposed to something qui