Roxana Y. Rivera, MD

Chris Adamson 

on Google

2 weeks ago

I was referred to Dr. Rivera for a lid blepharoplasty from my optician as my lids compromised my vision. I met with her and found her very hasty and impersonal but because it was CEI, trusted her opinion. She told me in the exam room after reviewing my field vision testing provided by CEI that I would qualify to have my lids lifted but "if you want the extra skin removed it will cost extra which will not be covered by insurance". I was very much blindsided as was certain that the blepharoplasty if covered included removal of... read more

shelley stearns 

on Google

3 months ago

Dr. Rivera provided me with world class care during a dire, medical emergency. She took my urgent case immediately, and rapidly analyzed the problem. Her treatment plan was brilliant, as was her skillful surgery. I have 100% confidence in Dr Rivera in every way.To those who might criticize, she must sometimes limit her conversations, and we might need to wait, because she is trying to care for a great number of patients who want and need her help. I am extremely fortunate and grateful that I received her highly outstanding c... read more

Tammy Wernke 

on Google

4 months ago

My mother went to see Dr. Rivera three times in the past six months at CEI in late 2024/early 2025. Dr. Rivera saw her for tear duct surgery due to watery eyes. At each visit, Dr. Rivera was rude and failed to listen to my mom’s concerns. She lacked empathy and rushed through appointments without addressing my mom’s questions for follow-up and next steps. She didn't even introduce herself. Sadly, my mom is still experiencing the watery eyes, so the procedure was ineffective, and Dr. Rivera offered no solution moving forward.... read more

Mary Fennell 

on Google

5 months ago

I had a single appointment with Dr. Rivera at CEI in 2023, and unfortunately, it was a deeply disappointing experience. From the moment I arrived, I felt unfairly judged. Dr. Rivera did not introduce herself, nor did she offer a warm or welcoming demeanor. Instead, she was distant, cold, and seemed disengaged. At one point, she stated, “Insurance doesn’t pay for this,” implying an assumption about my financial situation without any basis. Her facial expressions and overall attitude made it clear that she did not take my conc... read more

Mary Fennell 

on Google

8 months ago

I had one appointment with Dr. Rivera in 2023 at CEI and it was an absolute nightmare. She clearly had me stereotyped at first glance as someone who could not afford her services. She did not introduce herself. She did not smile. She was cold and kept her distance as if I were contagious. She said to me, “ Insurance doesn’t pay for this. “ Assuming I could not afford to pay. And she had a look of disgust on her face as I explained to her the reason why I was there. I believe she thought that I was wasting her time. Dr. River... read more