Rowan Family Medicine

H K 

on Google

3 weeks ago

Honestly incredibly disappointed with my experience. Long story short, i caught pneumonia and lost my job because this office would not produce a doctors note in time. I continuously followed up to receive false promises and delayed responses. Things were tough already, but my boss was not happy because I needed to be excused from an important event and this made it worse. Because I was fired, I lost my health insurance, and now im being charged $400 for the one doctors appointment that occurred within the few days i didnt h... read more

woranga azizi 

on Google

3 weeks ago

Listen to the negative reviews and save yourself the trouble, don’t bother making an appointment here. The so-called “senior” receptionist is both incompetent and unprofessional. I drove 30 minutes to my scheduled appointment only to be told that she had run my information earlier this morning and decided I needed to reschedule due to insurance conflict. When I asked why she didn’t simply call me to reschedule, she said she has 130 patients to deal with and “didn’t have time.” I took time off work and drove across town for n... read more

Tara Fray-Jenkins 

on Google

a month ago

I was able to schedule an appointment for a physical. When i got to the office , 20mins early like they requested; they had me sign documents and then the from desk person proceeded to ask what am i here for. I stated a physical, she then ask is there anything else you want to talk to the doctor about. I was very confused as we are in a waiting room and you are asking personal questions. Isn’t this a HIPPA violation? I asked “why”? She said for billing purposes. From there i should have known this was going to be a mess. Aft... read more

Hannah Moy 

on Google

2 months ago

I called ahead of time for an appointment I made because of being held up from a car accident (I did leave early enough to be on time if the accident didn't happen). I called saying I was running late but should still be on time and was told that I had until 10:55 or else I'd have to reschedule. I made it, parked my car, got my children out of their car seats and put the younger one into the stroller, and walked inside. I kept my cellphone ooen the whole time and upon arrival it was exactly 10:55 and nobody was at the front ... read more

H K 

on Google

2 months ago

Honestly incredibly disappointed with my experience. Long story short, i caught pneumonia and lost my job because this office would not produce a doctors note in time. I continuously followed up to receive false promises and delayed responses. Things were tough already, but my boss was not happy because I needed to be excused from an important event and this made it worse. Because I was fired, I lost my health insurance, and now im being charged $400 for the one doctors appointment that occurred within the few days i didnt h... read more