Rover.com

Jessica Van Viegen 

on Google

2 months ago

Absolutely disgraceful handling of sitter disputes. I was hit with a defamatory review from a client who retaliated after I refused further service — and despite providing evidence and submitting multiple complaints, Rover refused to take it down. Their so-called "Trust & Safety" department does nothing but copy/paste canned replies while pretending their Terms of Service don’t apply to sitters. The review violates their own policies around misleading and malicious content, yet they left it up, knowingly enabling falsehoods ... read more

Tess G 

on Google

3 months ago

I have used Rover pet services three times in the last two years. The only person that I have had to come in my home to take care of my two wonderful cats is Tina. She has amazing. All you do is pay a small amount of money and they come take care of your animals every day if you want or every other day. They will send you pictures of your pets, and if they come out from hiding, they will pet them and give them a little cuddle. Rover is a wonderful service. The app is easy to understand and you were able to put all of your in... read more

Angela Hart 

on Google

4 months ago

I came onto this platform as a former vet tech with decades of experience with animals. During my tenure with Rover, I had multiple animals do damage to my property, which Rover did nothing about. During the busy Christmas season, I was sitting for multiple owners, and one of the pets broke a small window in a separated front foyer of my apartment, I was also sitting for a cat who turned out to be a known escape artist, of which I was never informed, and although precautions were taken, he followed me as I went to grab a foo... read more

mary spencer 

on Google

5 months ago

As a sitter, I had a dog escape and he bit me and several other people who were trying to rescue him. I notified the owners and luckily the rest of the visit went great. Owners wrote a great review. Rover always asks at the end of a job if there were any escapes or bites. I responded with a yes. Rover emailed on Friday, Valentine’s Day evening about it. It was also Presidents’ Day weekend. I was away for the weekend. Sunday night I opened my email and Rover said that I was fired and no appeal possible. I called to ask why an... read more

Darth Sport 

on Google

5 months ago

Our friends used this service and came home to a dead cat. Sitter took pictures once and pretended like they were checking on the cat.