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Route 23 Honda Service
- Automotive
- Pompton Plains, NJ
About this business
Location details
700 NJ-23, Pompton Plains, NJ, 07444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
BUYER BEWARE. Overpriced. Upsell. Sharks. I’ve been too patient with this business, so here’s just a few issues I’ve encountered with them over the past 4+ years. The Lifetime Oil Change is a money making scheme to pull you in. It takes the techs about 12 minutes to do the oil change and multi point inspection and they make you wait 1-2+ hours even with an appointment. They try to sell you something that costs at least $200 every single time you go in. They sold me a $3500 extended warranty when I bought a brand new 2021 Hon... read more
I went in and asked them to check the computer/chip on my car because all of the lights on my dash come on and stay on every time I turn the car on. My regular mechanic suggested this to me and was certain it was a computer issue since the car is driving fine and nothing is actually wrong aside from the lights. The service department immediately tried to tell me I had something wrong with my front right tire, and then tried to tell me my engine was failing and gave me an insanely inflated estimate of over $8k. When I called ... read more
Great experience at this location. Marc is the one that helped me and he is well educated in the things of cars and made everything easier to understand
Let’s go back in time a bit bought a new car paid for tire rotations four times needed 4 new tires by 35k so now I mark my tires left today and guess what??? marked tires NOT touched but yet they took my money. Now the question is, this is the service I could see they’re not doing what about all the other things I can’t see? Oil charges? Recalls? Etc are they doing those?????
I went on Saturday 11.22.25 for oil change, they tried to push on me all the fluid change, brake job for $ 800, cabin air filter for $116 and engine filter for $125. Transmission fluid changed at their branch 5 months ago at 55k mile (my car now is at 64k mile), but still recommended me to change it for around $750. I replaced the radiator water myself Saturday 11.15.25 and still recommend it to be replaced, same as for the spark plugs (the manual says it is to be replaced at 90 - 100k mile). They want you to replace everyth... read more
Frequently asked questions about Route 23 Honda Service
How is Route 23 Honda Service rated?
Route 23 Honda Service has a 3.8 star rating with 76 reviews.
When is Route 23 Honda Service open?
Route 23 Honda Service is closed now. It will open at 7:00 a.m.
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