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Route 23 Honda Service

4.0

About this business

Location details

700 NJ-23, Pompton Plains, NJ, 07444, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
4.065 reviews
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Steve S's profile image
Steve S 
on Google
3 days ago

Becareful! Do your research before buying anything or getting your car serviced here! They over charge you for everything. I no longer get my car serviced here because of how expensive its gotten but I sometimes do need parts. This time I needed a sensor that i had no idea what it was actually called, a mechanic named Rick "helped" me out. After i made the mistake of trusting him/ over paying i find out he charged me double what im supposed to pay. Clearly taking advantage of the fact that i didnt know what the part was actu... read more

Doug Ferreira's profile image
Doug Ferreira 
on Google
a week ago
Vanessa's profile image
Vanessa 
on Google
a month ago

Terrible customer service. My husband went to this location and was completely ignored, they took other customers, even the ones coming after him. He wasn’t addressed at all, not even a hi. The sign said “See somebody before you sit” which is what he did but he was ignored. I do not recommend this place, terrible customer service. They beat themselves out of a big purchase, he was there to inquire about a tire lock and possibly to buy a family vehicle. Terrible customer service. 

Z's profile image
Z 
on Google
a month ago

I scheduled an appointment with them for only a routine oil change... I waited 2 hours without Anyone checking in with me about my service. Is it because of my lifetime oil change is "free" (not really, because they upsell their cars for profit so the price is hidden in the sale price) and they don't think they make any profit from it? 🤔 Don't offer this perk to new car buyers if you are going to disrespect their time. I emailed them immediately since I know they Love to send followup surveys about their service and mention... read more

M O's profile image
M O 
on Google
2 months ago
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Frequently asked questions about Route 23 Honda Service

How is Route 23 Honda Service rated?

Route 23 Honda Service has a 4 star rating with 65 reviews. 

When is Route 23 Honda Service open?

Route 23 Honda Service is open now. It will close at 4:00 p.m.  

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