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1301 NJ-23, Butler, NJ, 07405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fantastic Service. Simple and streamlined. I wanted a Whipple Supercharger installed on my F150 and it was taken care of no problem.
Brought my truck in for a recall on transmission, after it began slipping/shifting hard. They told me there was one active recall and one service bulletin and depending what codes the truck was throwing if the second thing would be covered or I would need to pay a diagnostic fee. After a couple days they called me and advised me that a transmission line was leaking and also that my transmission was shot and needed to be replaced at a price of just under $10,000. I paid the “diagnostic fee” and brought my truck for a second o... read more
Terrible. They refused to do a mandatory recall repair despite me having photo evidence of the diagnostic codes. Instructed me to drive it again until it faulted though the recall was a safety issue that could cause loss of control of the truck while driving or disable the vehicle. Wouldn't tow the truck after it became disabled the 2nd time. Wouldn't provide a courtesy car while keeping the truck over 3 days (and counting) for a "couple hour" fix. Won't return calls or provide updates. Horrible process and experience.
Route 23 Auto Mall, LLC has a 4.5 star rating with 1,454 reviews.
Route 23 Auto Mall, LLC is closed now. It will open at 9:00 a.m.
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