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Roto-Rooter

4.7

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Location details

3106 Highlands Rd, Franklin, NC, 28734, United States

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4.786 reviews
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Coleman Lee's profile image
Coleman Lee 
6 days ago

My kitchen sink was clogged. I had called on a Wednesday to set up an appointment and they had someone lined up for me within the hour to come the same afternoon. Sadly I was not available that afternoon but set up an appointment for the following day. My technician (Mike) came out in a timely manner and within an hour had my kitchen sink pipe fixed. He discussed with me everything he was doing, the reason behind it and the cost. He was very professional and knowledgeable to what he was doing. I’ve used other plumbers in the... read more

Greg S's profile image
Greg S 
a week ago

I was very happy with my experience with this company. Jeannie helped me from the office and Josh came out and fixed my plumbing backup issue. Josh has a great amount of experience and he also had all the different plumbing tools to fix any blockage. My first local plumber I called did not diagnose the issue correctly and also ghosted me when I texted and called him to try and get him back out. I would recommend this company based on their availability and professionalism. 

Anthony Nocchi's profile image
Anthony Nocchi 
2 months ago

Short version: After four weeks of waiting on them we've made no progress. They have been dishonest with us and have zero initiative to actually resolve our issue. Editing to address Owner Response: 1. RR came to our property twice. The initial appointment where they 'diagnosed the problem' on May 20th and then again on June 12th as described below. 2. The manufacturer (Navien) contradicted claims about not being able to order the parts. Another plumbing company in the area stated they work with Navien all the time to order ... read more

Lori Hood's profile image
Lori Hood 
10 months ago
Chad Coates's profile image
Chad Coates 
11 months ago

Kenneth came out and got us back in business on a stubborn kitchen sink back up. He was super nice, professional, fast and thorough. Will use again in a heartbeat. Much appreciated! 

Frequently asked questions about Roto-Rooter

How is Roto-Rooter rated?

Roto-Rooter has a 4.7 star rating with 86 reviews. 

When is Roto-Rooter open?

Roto-Rooter is open now. It is open 24/7. 

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