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Rotech Healthcare

1.9

About this business

Location details

11750 Clear Creek Rd NW Suite 100, Silverdale, WA 98383, Silverdale, WA, 98383, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
Tue9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
WedClosed
Thu9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
Fri9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
SatClosed
SunClosed
1.918 reviews
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Shelli Kimball's profile image
Shelli Kimball 
on Google
3 weeks ago

Very grateful for the teams concerted effort to ensure that I received my new machine. A difficult transition with changing insurance didnt stop them from doing everything they could to help me get answers that I couldn't get on my own. They didnt give up on me and stayed congenial when I had to wait. Experience with need, longevity of care, and proper instruction continue at highest level of excellence. Thank you Rotech Silverdale. You made the biggest difference today! 

Rick Lear's profile image
Rick Lear 
on Google
a month ago

A one-star review because this office violated a basic but single most important tenets of customer service: never promise what you fail to provide. If you promise a customer that they will get a call back that same day, you better make sure that customer gets that call. I had an issue with my sleep medicine physician's staff getting access to my records. I called someone at Rotech who told me that was handled by his respiratory therapist who was at lunch. He told me the RT would call me back after he returned. I never got a... read more

Sha Donna's profile image
Sha Donna 
on Google
a year ago

Do not use these people of you value you or your loved ones health. We were made to go with them, they gave us a faulty cpap machine that was harming people, the replacement was sent and the faulty .aching wasn't returned due to the elderly person they gave it to not knowing to return old they'd had for years and thought they owned, well these people then decide to harass and call and threaten the elderly person to come and take back a completely different oxygen machine that they need to live and sleep at night, and then to... read more

R Hedegaard's profile image
R Hedegaard 
on Google
2 years ago

They do not return calls If you're having an equipment problem, don't expect any help or even a return call. I would not recommend this company to anyone. 

Kelley Sawyer's profile image
Kelley Sawyer 
on Google
3 years ago

HORRIBLE SERVICE 

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Frequently asked questions about Rotech Healthcare

How is Rotech Healthcare rated?

Rotech Healthcare has a 1.9 star rating with 18 reviews. 

When is Rotech Healthcare open?

Rotech Healthcare is open now. It will close at 12:00 p.m.  

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