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11750 Clear Creek Rd NW Suite 100, Silverdale, WA 98383, Silverdale, WA, 98383, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
Wed | Closed | |
Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very grateful for the teams concerted effort to ensure that I received my new machine. A difficult transition with changing insurance didnt stop them from doing everything they could to help me get answers that I couldn't get on my own. They didnt give up on me and stayed congenial when I had to wait. Experience with need, longevity of care, and proper instruction continue at highest level of excellence. Thank you Rotech Silverdale. You made the biggest difference today!
A one-star review because this office violated a basic but single most important tenets of customer service: never promise what you fail to provide. If you promise a customer that they will get a call back that same day, you better make sure that customer gets that call. I had an issue with my sleep medicine physician's staff getting access to my records. I called someone at Rotech who told me that was handled by his respiratory therapist who was at lunch. He told me the RT would call me back after he returned. I never got a... read more
Do not use these people of you value you or your loved ones health. We were made to go with them, they gave us a faulty cpap machine that was harming people, the replacement was sent and the faulty .aching wasn't returned due to the elderly person they gave it to not knowing to return old they'd had for years and thought they owned, well these people then decide to harass and call and threaten the elderly person to come and take back a completely different oxygen machine that they need to live and sleep at night, and then to... read more
They do not return calls If you're having an equipment problem, don't expect any help or even a return call. I would not recommend this company to anyone.
HORRIBLE SERVICE
Rotech Healthcare has a 1.9 star rating with 18 reviews.
Rotech Healthcare is open now. It will close at 12:00 p.m.
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