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Rotech Healthcare
- Oxygen Bars
- Lenexa, KS
About this business
Rotech is dedicated to working with healthcare professionals to help you manage your health and medical treatment in the comfort of your own home. We offer Lenexa and surrounding areas a comprehensive selection of home medical equipment and services including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. We also specialize in wound care at home, advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continuous... read more
Location details
8230 Marshall Dr, Lenexa, KS 66214, Lenexa, KS, 66214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 11:30 a.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 8:30 a.m. to 11:30 a.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | Closed | |
| Thu | 8:30 a.m. to 11:30 a.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 8:30 a.m. to 11:30 a.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**Response to Rotech** I would if your response wasn’t so cookie cutter. With every low star response, it’s the same reply. Goes to show that you are “responsive enough to acknowledge” the issue. But not in a position to actually care/fix the problem. This review is based off my experience. Thanks but no thanks.** Very disappointing. Walked in on the front desk lady talking to someone on the phone with such an aggressive voice/attitude. additional further process was even worse. I would NOT recommend this company for any rea... read more
Very disappointing. Walked in on the front desk lady talking to someone on the phone with such an aggressive voice/attitude. additional further process was even worse. I would NOT recommend this company for any reason.
Rotech in Lenexa is outstanding. They provided wonderful customer service - they worked closely with me to select CPAP equipment, get the latest hardware and make sure I understood all the nuances of CPAP therapy/use. They have followed-up with multiple calls to me to see how I was doing, make sure I understood compliance requirements etc. Of note is Brian who helped locate the desired equipment and Eric the office manager who 'held my hand' and provided superb customer support and dedication.
Julie from the Lenexa office is THE WORSE rep I have ever spoken to over the phone, and the Rotech Lenexa location one of the most incompetent. My dad had just passed away, right before Christmas. On the scheduled day for them to pick up his bed frame, I waited awhile before calling the Lenexa location to check the ETA. Turns out, someone from the office rescheduled the appointment for the following week and didn't bother to inform us. If I hadn't called, was anyone going to let us know? Everything spirals down from here. I ... read more
I have had nothing but problems with this company. They claim to have a "compliance" team that watches over you, not the case. You have to monitor your own progress and God help you if you need help...they will have you call 3 different numbers and each number will tell you to call the other one. If I could do it over, I would pick a different company all together. My mask isn't fitting so I'm having over 30 events a night, I had to call and talk to 3 different people over the course of a week just to get the local store to ... read more
Frequently asked questions about Rotech Healthcare
How is Rotech Healthcare rated?
Rotech Healthcare has a 4.2 star rating with 43 reviews.
When is Rotech Healthcare open?
Rotech Healthcare is closed now. It will open tomorrow at 8:30 a.m.
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