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2956 Owen Dr SUITE 116, Fayetteville, NC 28306, Fayetteville, NC, 28306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company makes it very easy to pay a restocking fee but almost impossible to receive a refund for a returned shipment. Be warned.
DO NOT USE THIS COMPANY, JAMES the new manager has failed sick ill customers by not delivering their oxygen to their homes. The drivers all quit due to their treatment by this manager. Forcing ill customers to drive and pick up heavy tanks and load their own vehicles, and failing to home deliver as MEDICARE AND MEDICAID PAY THEM TO DO. Please file complaints with the MEDICARE office.
Have had nothing but great service and experiences from the staff at this facility.
We have been trying to get my mother's oxygen equipment picked up since April 1st. When they finally came 3 weeks ago they left half the tanks. We called within 5 minutes of the guy leaving and they said they would notify him but he never came back. For 2 straight Wednesday's we were told "a ticket was made" but no one every came to pick up these tanks. I called yesterday and was told they would call me back after they spoke to their manager but they didn't. That young lady was at least nice. Today, Tiffany spoke to me so di... read more
A prescription was sent to Rotech the end of April. My mom needed/needs a cpap terribly. We actually stopped by Rotech after we left the Dr's office that same day. We wanted to make sure they had the orders for the cpap. I called a week later to see if had been approved by insurance yet and when could she pick it up. They had not submitted for the approval, or done anything they were supposed to. But set a date for her to come in. The day before her time, they call and tell my mom that she wasn't approved yet. So we wait. Tw... read more
Rotech has a 2.1 star rating with 30 reviews.
Rotech is closed now. It will open on Monday at 9:00 a.m.
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