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Rotech
- Home Medical Equipment Provider
- Temple, TX
About this business
Rotech is dedicated to working with healthcare professionals to help you manage your health and medical treatment in the comfort of your own home. We offer Temple and surrounding areas a comprehensive selection of home medical equipment and services including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. We also specialize in wound care at home, advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continuous... read more
Location details
2566 Blue Meadow Dr, Temple, TX 76502, Temple, TX, 76502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could get zero stars, I would. This company knows nothing about good customer service or communication. I attempted to contact them numerous times with no return call to verify that they received my parents’ information for a wheelchair. They are traveling from out of town, so I wanted to make sure it was there. Our doctor’s office gave us the address and phone number. When my parents arrived, there was a note on the door stating that they moved locations. They did not mention it one time on the automated message or rel... read more
6-20-25 So now we get yet another email today from this fine company that they are going to come get the equipment again because they haven't heard back from the doctor, so we contacted the doctor and they checked and double checked and haven't received anything from them at all. So now we have contacted Medicare and filed a complaint and they gave us the number of the Texas attorney generals office that handles this kinda thing to also file a complaint, plus Medicare told us that after 36 months the equipment is ours, so wh... read more
Update, after more time on the phone and with the insurance company and Medicare, apparently rotech decided to get the 6 month verification that she needs the oxygen from a doctor she hasn't seen in 6 years, seriously they have got it from the doctor she has now for the last few years not sure why they decided to verify through someone she hasn't seen in several years, so naturally they couldn't verify it. This place is a joke. Did get it figured out for now I guess, guest time will tell. So this fine company's main corporat... read more
I give 3 star rating for Rotech. They rarely answer the phone in a timely manner. Nor do they return calls. There is a rep named CJ that surpasses the service of the business. They rarely answer the phone but he always gives me tips when he delivers my portable tanks. He is professional and always courteous. There was another individual that gave me valuable info on the small portable tanks. Answering the phones is our first contact with your company. If you don’t answer or return calls. That is unacceptable. It should not t... read more
Frequently asked questions about Rotech
How is Rotech rated?
Rotech has a 2.2 star rating with 35 reviews.
When is Rotech open?
Rotech is closed now. It will open tomorrow at 9:00 a.m.
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