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Rotech
- Oxygen Bars
- Medford, OR
About this business
Rotech is dedicated to working with healthcare professionals to help you manage your health and medical treatment in the comfort of your own home. We offer Medford and surrounding areas a comprehensive selection of home medical equipment and services including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. We also specialize in wound care at home, advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continuou... read more
Location details
2594 E Barnett Rd D, Medford, OR 97504, Medford, OR, 97504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's really hard to review Rotech, because the local people seem to care and have been friendly. But unfortunately, you have to do everything through corporate and they are TERRIBLE. Do NOT pay the bill when you get it: they will send it to you first, THEN send it to your insurance. They are east coast and usually send out texts and emails right when they are closing so you cannot get ahold of anyone if you reply. A tip: if you DO try to call them at the right hour, you probably won't get a real person until you press 1 to g... read more
Rotech billed me more a machine I never received. I paid an additional $81.00 for a machine I didn't have, a home oxygen concentrator. I went to a local contact and asked for assistance, but they could not help. I emailed to explain my circumstances and asked them to cancel the subscription. Thier response was to issue an invoice for the home oxygen machine. Total disregard of my request to cancel my subscription. Very unprofessional companies don't do business with them
My wife has been out of the hospital for 60 days and the experience with rotech has been an absolute nightmare they won't communicate with you you get sent to a number in Arizona and nobody ever calls you had to go get portable o2 myself. back it's kind of an important deal it's a life-saving device you know oxygen how we stay alive I blame management everything starts from the top absolute horrible company.
Kayla S. Was wonderful on the chat, new what I needed for my c-pap.
If you would like to keep your sanity intact, RUN!! Do not use this company for any reason. Their customer service is a joke and the office is staffed with dudes less competent at their job than if someone walked in off the street and tried to do it. They do NOT understand how insurance works or how to submit paperwork to get anything covered properly. Also the medford office does not have enough staff to locally answer phone calls so if you need anything from them you must physically go there. I have never seen such a mess ... read more
Frequently asked questions about Rotech
How is Rotech rated?
Rotech has a 3.9 star rating with 32 reviews.
When is Rotech open?
Rotech is closed now. It will open tomorrow at 9:00 a.m.
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