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Rotech

3.8

About this business

Location details

2594 E Barnett Rd D, Medford, OR 97504, Medford, OR, 97504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.836 reviews
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ESR's profile image
ESR 
a week ago

Zach was patient and knowledgeable when he helped me set up my CPAP supplies. Thank you! 

Dave Hillenbrand's profile image
Dave Hillenbrand 
2 months ago

I did a sleep test with local office several weeks, never got the results. I called they have no record of it. Called local office, got hung up several times, then they pushed me to VM, where I could not leave a message- Nice! Clearly they have no customer service and no clue what they are doing, stay away. 

Becky Dugan's profile image
Becky Dugan 
3 months ago

A year later and nothing has changed. Great service, fast response, always patient and polite. I have called with questions and was always greeted friendly and staff took time with their answers. Extremely pleased and appreciate the help. I have and will use them again. Great job!! 

Tracy Stephens's profile image
Tracy Stephens 
5 months ago

They was great at first. Their billing practices are the worst. They have to many departments you have to deal with. They have been billing my insurance for over 6 months after returning their equipment. 

Theresa Bush's profile image
Theresa Bush 
9 months ago

It's really hard to review Rotech, because the local people seem to care and have been friendly. But unfortunately, you have to do everything through corporate and they are TERRIBLE. Do NOT pay the bill when you get it: they will send it to you first, THEN send it to your insurance. They are east coast and usually send out texts and emails right when they are closing so you cannot get ahold of anyone if you reply. A tip: if you DO try to call them at the right hour, you probably won't get a real person until you press 1 to g... read more

Frequently asked questions about Rotech

How is Rotech rated?

Rotech has a 3.8 star rating with 36 reviews. 

When is Rotech open?

Rotech is closed now. It will open tomorrow at 9:00 a.m. 

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