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Rotech
- Oxygen Bars
- Tontitown, AR
About this business
Location details
106 Sebethe Dr Suites A & B, Cromwell, CT 06416, Tontitown, AR, 06416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you or your patients purchase medical equipment from this company be sure to make sure that it is new and not used equipment and do so before having a patient test the equipment. In particular it is extremely dangerous for a company like this to sell used respiratory equipment as new without even cleaning the equipment after the last patient(s) used it.
Their customer service sucks and they do not help you AT ALL!!!!! I work in CS and if I told my customers that I needed a picture of the item the ROTECH sent in error in order for me to return the item- which you would clearly see what it is when i returned it, I would be written up! They're are basically calling me a liar and now instead of wasting 20 mins of my time- I had to go to, take a picture and now try to get that picture to then just to get an RMA smh all I Fing needed was a heated tube- they sent me a bottom half ... read more
Ever heard of a healthcare company that you cannot call and cannot email? Welcome to Rotech Rotten! After 45 minutes on hold, I couldn't even leave a message, just a callback number. Sometimes someone calls you back, sometimes not. So I missed the callback and spent another 47 minutes on hold, only to get a recording which told me that they were closed. I guess they just took off 15 minutes early, given their posted hours. I finally left a voicemail by using the medical professionals mailbox. Apparently RR takes calls only t... read more
I was absolutely amazed by the after-hours service I received from Rotech for my oxygen concentrator. When my machine unexpectedly stopped working late in the evening, I was immediately connected with a compassionate and knowledgeable technician who was incredibly reassuring. Within a very short time, a representative arrived at my home with a new unit, ensuring my peace of mind and continued well-being. The professionalism and speed of their response were truly outstanding, and it's clear they are dedicated to their patien... read more
Its crazy, every time i want to pay my bill on time, there is "trouble with my login" or "the website cant process my information". Yet the website works perfectly fine when i have a late fee and they require me to pay it. Im done playing these games with you clowns and you wont get a cent from me ever again. Buy your supplies from online through other 3rd parties folks. This company is scam and a joke.
Frequently asked questions about Rotech
How is Rotech rated?
Rotech has a 1.7 star rating with 31 reviews.
When is Rotech open?
Rotech is closed now. It will open on Monday at 9:00 a.m.
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