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Rotech
- Oxygen Bars
- Lancaster, SC
About this business
Rotech is dedicated to working with healthcare professionals to help you manage your health and medical treatment in the comfort of your own home. We offer Lancaster and surrounding areas a comprehensive selection of home medical equipment and services including home oxygen concentrators, oxygen tanks, home oxygen therapy, home ventilators, and CPAP machines for sleep apnea. We also specialize in wound care at home, advanced wound care supplies, negative pressure wound therapy (NPWT), and diabetic supplies, including Continu... read more
Location details
1666 Pageland Hwy, Lancaster, SC 29720, Lancaster, SC, 29720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been trying to get an old fashioned walker for 5 days. Their customer service is awful. When I asked why the order was on hold I was told I don’t know. Now 5 days later order is straightened out but they have none in stock.
Very poor customer service. Had to make multiple calls to get equipment. For some reason they don’t know how to work with insurance and keeps sending bill for hundreds of dollars. Each time claiming it’s being processed. Wait more than timeframe and get two more bills saying almost $1000 is owed. Called insurance a few times and they never got a bill from Rotech. If they don’t fix I will move forward with formal complaints to BBB and any medical complaint outlets down to news outlets.
They sent a bed that was semi electric bed with no way to raise the bed. They sent an O2 machine with no way to hook up a humidifier. The customer service is awful we were charged and never sent a receipt for something they said she owed. I requested a printed receipt to be mailed to her we have yet to receive it. I would suggest getting any other company. We have had the worst time with this company.
Frequently asked questions about Rotech
How is Rotech rated?
Rotech has a 1.9 star rating with 31 reviews.
When is Rotech open?
Rotech is closed now. It will open at 1:00 p.m.
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