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8550 Bilstein Blvd, Hamilton, OH 45015, Hamilton, OH, 45015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sherri was so patient and kind, she even came off lunch because I was early. I am 79 and she was very patient and explained things in a way that I understood
Unfortunately over the last couple months I’ve had to experience the customer services skills of this facility. However, fortunately enough each tine was a great experience. From trouble shooting my old machine to delivering a new machine. The best communication and explanations were given. Even today im here with my new machine that has stopped communicating through the modem. Cameron the guy at the desk when you walk in is always smiling always informative and constantly letting you know what their doing step by step. What... read more
From the moment I walked in and was greeted by the front reception I knew I had picked the right place for my CPAP needs. When I met with Sherry C to learn about my device I knew I was in the right hands. She was kind, professional and knowledgeable. She went over everything and answered my questions. When I left I was confident in my success with my CPAP and knew I could reach out to them for support. I also met the manager and it was obvious with her leadership they have a great team! I will definitely recommend Rotech ❤️
This company is horrible if I could give them 0 stars I would. This is the second time I have been harassed about a wheel that was purchased from then in Sep.25! Purchased not rented purchased and they keep contacting me every few months saying I owe them money for the wheelchair rental. Back in February of this year I went through this with all for them to look it up and find out that it was indeed a purchased that was fully paid for and was told they would put it in the system and close the account. It's July 24th and they... read more
I placed an order 5 different times about ordering my supplies and again they sent me another text stating I need to order my supplies. I still haven’t had them from three months ago.. I stated I wanted to file a complaint through the office manager. She said she had cleared things up and said that now she transferred me to the place the order and I received a girl who barely spoke English.. The top it off she explained everything 10 times each item over and over and it was almost a 20 minute phone call and as of today I hav... read more
Rotech has a 2.3 star rating with 32 reviews.
Rotech is closed now. It will open tomorrow at 9:00 a.m.
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