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Rotech

3.3

About this business

Location details

302 Gilbert St, Charles City, IA 50616, Charles City, IA, 50616, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
Tue9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
WedClosed
Thu9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
Fri9:00 a.m. to 12:00 p.m. 1:00 p.m. to 4:00 p.m.
SatClosed
SunClosed
3.310 reviews
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Janet Strand's profile image
Janet Strand 
2 months ago

Husband hasn't received his Cpap supplies in months. Numerous times of communication trying to get his equipment and still waiting. We have John Deere United Health Care Premium insurance and everything on their end has been approved. Would not recommend! Ridiculously poor service. 

Suzanne Murphy's profile image
Suzanne Murphy 
3 months ago

I was placed on an oxygen device thru a local long term health supplier on a Saturday morning. One day into it I was miserable by its weight, sound and length of time it ran before battery was dead lasted me about 45 mins. Was told it was normal. Wrong! I hooked up with Adam Campbell at Rotech in Charles City and within 3 days I had a new machine, lightweight, quiet and a longer battery life. He went above and beyond by delivering it to me over 90 minutes away and after hours. Best personality and took time to show me how it... read more

Chris benning's profile image
Chris benning 
2 years ago

This company has screwed my family every direction possible. Hours and hours on the phone with insurance and rotech and the charles city branch and no resolution. I have signed paperwork stating i purchased the equipment and they told my insurance im renting and are currently billing my insurance for equipment i bought outright 

Randy H's profile image
Randy H 
2 years ago

My less than 2 year old bipap machine failed on my first night of a nearly 2 week vacation. After returning home, I had a significant head cold when I took the useless machine in for review and was armed for a confrontation. The sales woman took the machine and confirmed it didn’t work. She had a guy come over and explained the issue with him. As I had to leave for an appointment, he told me to return after that. I did and he had a new machine with hose programmed for me to take home. No issues!!!! My internal fire was extin... read more

Deborah Shannon's profile image
Deborah Shannon 
2 years ago

Wasn't to happy with service, rented a wheelchair, have me one for a very large person. Could not use it in home. Tried to get another one. No luck! 

Frequently asked questions about Rotech

How is Rotech rated?

Rotech has a 3.3 star rating with 10 reviews. 

When is Rotech open?

Rotech is closed now. It will open on Monday at 9:00 a.m. 

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