This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rotech
- Home Medical Equipment Provider
- Nashville, TN
About this business
Location details
3630 Trousdale Dr, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have called and left multiple messages regarding my husband's PAP device he received. We have not ever received a phone call back and it has been MONTHS that my husband has been unable to use this new machine. Worst customer service of all time.
Don’t bother. They get every order wrong. You won’t receive the equipment you need. One staff member will contradict what the previous one said. Management will lie to you and give you the impression that you’ll be served. Then they fail. Worse than simple incompetence because they give you the impression they will correct. Then they’ll tell you it’s your fault. They don’t seem to care. Unless you have a bill due. Then they’re on it. Not sure how they stay in business. One of the most poorly run operations I’ve ever witnesse... read more
They need to hire more americans that speak english
When my husband came home from the hospital. This company delivered a tank to the hospital and a few hours later brought 2 more tanks and a machine to use when in the house. We let them know we needed 2 more oxygen tanks for our drive to Tennessee from Florida. They said they would bring them this past Friday. No tanks were delivered on Friday and no phone call from the company. On Saturday I called and after explaining our situation several times to the same person, he said someone would be calling. A lady from the company ... read more
Last week I travelled to Washington DC and needed an oxygen concentrator machine sent to my hotel. It was the day after Christmas, bright and early, when I called Gary Harris at the Glen Burnie, MD office, and working with his manager, Brenda Perry and my local Rotech office in Nashville, Tennessee, they made it all happen and delivered the machine the same day! Thanks so much for a job well done to all. You have a very appreciative customer!
Frequently asked questions about Rotech
How is Rotech rated?
Rotech has a 2.6 star rating with 18 reviews.
When is Rotech open?
Rotech is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com