Ross Performance Parts

Eric MOUNIEE 

on Google

2 months ago

J’ai commandé une poulie dumper quelques jours après avoir payé, ils disent que c’est pas dispo, ils ne répondent plus aux mails, on a aucun délai plus de nouvelles pour 780 €, et comme j’ai payé par PayPal, j’ai lancé un litige contre, je suis allé voir les avis et finalement c’est pour tout le monde pareil on commande, on paye mais on a jamais les pièces 

HK-Power 

on Google

2 months ago

I ordered parts (FB-9945) since 6 month and full money is paid immeditly, but no delivery and no communication from Ross Performance, this is the weakest costumer support ever in this business I made. 

Anth 

on Google

6 months ago

Sent in a part for exchange in January, was told it would take 2 weeks every time I’d call. Only secured a refund 4 months later after threatening a charge back through my bank 

Joey 

on Google

a year ago

I ordered this part 4 months ago and never got it. Ended up getting a refund due to lack of communication and being lied to multiple times. Was told the part was going to arrive in 2-3 weeks multiple times, was told that it was getting manufactured a month into ordering it and a month later it was still in the same place with no progression. Almost no customer service. Didn’t get any calls back, no updates, no emails and not even an order reference number. Have been told the product is great but I have no idea because I neve... read more

aussielegend131 

on Google

a year ago

Obviously these guys have supply issues. Ordered a balancer over 3 months ago with multiple follows up through my supplier and they can't even give them an answer as to when it coming. Piss poor effort. If there was another option for a balancer I would of taken it by now. Pick up your act.