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In 1981 Ross Performance Parts started producing ultra-high-quality engine components for passionate automotive enthusiasts. Since then the modified car scene has changed a lot. Cars are now faster, engines more powerful, and the demands of modern racing are greater than ever. Ross Performance Parts engine protection solutions provide the assurance that your investment is secure, letting you #GoHarder for longer. Now a global enterprise, Ross Performance Parts is a proud Australian company. Based in regional Victoria, Ross P... read more
2/5 Moloney Dr, Wodonga, VIC, 3690, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sent in a part for exchange in January, was told it would take 2 weeks every time I’d call. Only secured a refund 4 months later after threatening a charge back through my bank
I ordered this part 4 months ago and never got it. Ended up getting a refund due to lack of communication and being lied to multiple times. Was told the part was going to arrive in 2-3 weeks multiple times, was told that it was getting manufactured a month into ordering it and a month later it was still in the same place with no progression. Almost no customer service. Didn’t get any calls back, no updates, no emails and not even an order reference number. Have been told the product is great but I have no idea because I neve... read more
Obviously these guys have supply issues. Ordered a balancer over 3 months ago with multiple follows up through my supplier and they can't even give them an answer as to when it coming. Piss poor effort. If there was another option for a balancer I would of taken it by now. Pick up your act.
After a few years of dealing with multiple different Ross products I can honestly say they are one of my favourite companies to deal with! Quality is top notch, customer service via email or phone is awesome! Even the packaging is great! Well done Ross
Ross Performance Parts has a 3.7 star rating with 9 reviews.
Ross Performance Parts is open now. It will close at 5:00 p.m.
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