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Rosin Eyecare - Chicago Old Town
- Laser Eye Surgery/Lasik
- Chicago, IL
About this business
Neirman Vision Center offers eye care services for Chicago Old Town patients. Learn about laser vision correction and other eyes related services!
Location details
243 W North Ave, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Dr. Barber was very kind and helped me out with contacts in a pinch! Very clean and nice place, I had a great experience!
Horrible customer service. I was given 2 prescriptions, without being informed and essentially the one that was filled by a different retail eyewear store, never worked for me. After waiting for my eyes to adjust, I went back and experienced a poor the level of care & service. I was told I’d need to pay for another exam. Also, was told there were no exam openings until the following week, but there were same day openings online. The front end needs coaching in customer service.
Very unhelpful attitude at the front. They cant give you a simple price range of sunglasses with prescription lenses? I mean, how hard is it to say frames start from $100 and lenses can go from $50 to $150? Is no one trained here? Or they simply dont want to engage with a potential customer? Guess i wont be able to tell whether i come back to this location or not, it's soo difficult for me to say!!
TLDR; There was a clear, deliberate effort to hide the fact that the contacts given to me during my exam were not covered by my insurance. Rewind to 2 weeks ago: I walk in, hand over my insurance info, and fill out all of the intake forms. I made it clear that I was worried about insurance so I wasn’t going to buy any glasses/contacts that day, but I did need to do a contact fitting along with my normal eye exam. I was handed some contacts and told to put them in as part of the exam… so I did. That mistake cost me $150 and w... read more
Incredible service as always!
Frequently asked questions about Rosin Eyecare - Chicago Old Town
How is Rosin Eyecare - Chicago Old Town rated?
Rosin Eyecare - Chicago Old Town has a 4.7 star rating with 162 reviews.
When is Rosin Eyecare - Chicago Old Town open?
Rosin Eyecare - Chicago Old Town is closed now. It will open tomorrow at 9:00 a.m.
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