Rosin Eyecare - Chicago Old Town

Kate Stewart 

on Google

2 weeks ago

Dr. Barber was very kind and helped me out with contacts in a pinch! Very clean and nice place, I had a great experience! 

Nikki Robinson 

on Google

3 weeks ago

Horrible customer service. I was given 2 prescriptions, without being informed and essentially the one that was filled by a different retail eyewear store, never worked for me. After waiting for my eyes to adjust, I went back and experienced a poor the level of care & service. I was told I’d need to pay for another exam. Also, was told there were no exam openings until the following week, but there were same day openings online. The front end needs coaching in customer service. 

Kemal B 

on Google

2 months ago

Very unhelpful attitude at the front. They cant give you a simple price range of sunglasses with prescription lenses? I mean, how hard is it to say frames start from $100 and lenses can go from $50 to $150? Is no one trained here? Or they simply dont want to engage with a potential customer? Guess i wont be able to tell whether i come back to this location or not, it's soo difficult for me to say!! 

Samantha Harris 

on Google

a year ago

TLDR; There was a clear, deliberate effort to hide the fact that the contacts given to me during my exam were not covered by my insurance. Rewind to 2 weeks ago: I walk in, hand over my insurance info, and fill out all of the intake forms. I made it clear that I was worried about insurance so I wasn’t going to buy any glasses/contacts that day, but I did need to do a contact fitting along with my normal eye exam. I was handed some contacts and told to put them in as part of the exam… so I did. That mistake cost me $150 and w... read more

Aileen DiPascal 

on Google

2 years ago

Incredible service as always!