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645 North Michigan Avenue #210, Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Shady business... any provider should be able to tell you on the spot what their pricing is for basic progressive lens without any add-ons - I've called tens of other providers who did easily. This place and any that will not are not for a reason, they want every penny you have! Avoid places that are greedy n greasy!
The staff offers exceptional customer service. Everything is explained in easy to understand language. All your questions are answered. The optometrist was thorough. I never felt rushed.
Customer service has definitely gone downhill. I’ve been a patient for about seven years, but over the last two years I’ve consistently dealt with rude attitudes and a lack of professionalism. Phone calls are often answered rudely, and staff frequently ignore patients who are standing right in front of them. While the doctors themselves are excellent, the unprofessional behavior of the front-office staff is causing the practice to lose patients. If the staff is unhappy in their roles, they should consider finding another job... read more
Front desk individual is extremely unprofessional. I'm not looking for "gotcha" coaching moments from my eye dr front desk. Yes, I didn't do the intake form (I've been a pt for 7 years). No I didn't answer your calls during the day to confirm insurance because I work and have meetings. The mention that I was late 5m after arriving to jab that I won't be seen until much later (made it apparent she wasn't sure when) and act like you're teaching me a lesson is hilarious. Again pt for 7 years gone. Cheers. Edit. After seeing oth... read more
Rosin Eyecare - Chicago Michigan Ave has a 4.6 star rating with 372 reviews.
Rosin Eyecare - Chicago Michigan Ave is closed now. It will open tomorrow at 10:00 a.m.
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