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Rosenberry Rooms

2.4

About this business

Location details

3101 Stony Brk Dr #140, Raleigh, NC, 27604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.417 reviews
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Mary-Ellen Wildman's profile image
Mary-Ellen Wildman 
on Google
6 years ago

Do not buy from them!!!!!! BEWARE!!! We ordered furniture and while waiting for a response for a shipment date (one month later) they said it was discontinued. This came AFTER charging our account. I am still waiting for a refund. I have reported their actions as fraudulent. To all the previous reviewers please report them to your attorney general and the police. 

A Sullivan's profile image
A Sullivan 
on Google
6 years ago

I had a great customer service experience, which is why I wonder if they made some policy or hiring changes. To be honest, if I had seen the older reviews before making the purchase, I might not have gone with Rosenberry. I'm thrilled to report though that Merryl has been so helpful handling the delivery of a damaged bookshelf. I left a voicemail message about the damaged bookshelf and the next day, I received a returned call. They asked me to email photos, along with the part number of the plank that needed to be replaced. ... read more

Christine Burkey-Kelly's profile image
Christine Burkey-Kelly 
on Google
6 years ago

If I could add more stars, I would. I ordered a beautiful loft bed set for my son's newly remodeled room. When it came we weren't ready to set it up yet so we put it in the garage, still boxed. When it came time to set it up, we opened one of the boxes and saw that a piece was damaged. We were told when we got the set that we needed to inspect it for damage immediately as Rosenberry only had 30 days to file a claim with the shipper. Since the boxes didn't appear to have any external damage and we didn't want to store it un-b... read more

Lee Quittner's profile image
Lee Quittner 
on Google
6 years ago

Our Daughter feels like she lives in a fairytale room. A smile on her face brightens our day! Great customer service and follow up. We will be buying more with Rosenberry Rooms! 

Jill Fulton's profile image
Jill Fulton 
on Google
6 years ago

I HATE writing reviews like this...I ordered two baby name plaques (painted wooden boards) as hopefully, Christmas gifts November 17, 2017. Today is February 7, 2018. Every time I contact them, they make no attempt at amends. Apparently they employ the slowest artists on the planet. I tried to cancel the order since it was taking so long and they told me I could not. I could have ordered from another company and had them by Christmas as I had originally hoped. So no baby name plaques yet, and they said it will be a few more ... read more

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Frequently asked questions about Rosenberry Rooms

How is Rosenberry Rooms rated?

Rosenberry Rooms has a 2.4 star rating with 17 reviews. 

When is Rosenberry Rooms open?

Rosenberry Rooms is closed now. It will open on Monday at 9:00 a.m. 

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