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315 Conn St, Monticello, KY, 42633, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My friend bought a new unit from this bunch and when this cold weather hit the unit couldn't keep up so the only people would answer to come fix the problem was eppersons in somerset,and come to find out the emergency heat wasn't working do to wired up wrong,I would stay clear of rose hvac bunch!
Unreliable showing up, won't return calls so apparently they don't care to lose potential customers. The lady that answered the phone was NOT knowledgeable either so that just added to the bad experience. Choose a company that actually cares and shows up!
Will always try to upsell you a new unit instead of fixing the problem. Started taking my business to other companies that actually repair equipment instead of making a sale their top priority
I suggest anyone considering buying a heating/ac unit from Rose’s in Monticello to Reconsider! Bought a unit in March of 2022. Have had 2 repairs since then resulting in over $2600.00, one of those being a compressor! My opinion of the office manager is rude, impatient and unwilling to help!!! Mr. Rose, when I at last got to speak to him, said he no longer serviced units in Pulaski Co. and he had turned all business over to Jeffries, which Jeffries says that is NOT true! I will be reporting Rose’s Heat/AC to the Better Busin... read more
Usually my go to for HVAC,,but on last call,,they told me that they hadn't worked for this business owner an weren't going to start to now....Don't think that's good customer relation..He actually was going to get 3 more units installed after just getting them to charge a unit...So they probably lost a out $20,000 worth of work....
Rose Heating & Air has a 2.5 star rating with 19 reviews.
Rose Heating & Air is closed now. It will open tomorrow at 8:00 a.m.
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