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Roots

3.9

About this business

Established in 1973, Roots is a premium outdoor lifestyle brand that unites the best of cabin and city. Designed to inspire the world to experience everyday adventures with comfort and style, Roots product portfolio includes: clothing for women, men, kids, toddlers and babies including Roots world famous sweatpants; leather goods such as leather jackets, leather bags and leather wallets; as well as footwear and accessories. 

Location details

1800 Sheppard Ave E, Toronto, ON, M2J 5A7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.9118 reviews
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Nehal Ahmed's profile image
Nehal Ahmed 
on Google
2 months ago

This roots store was relatively big and spacious. They had the women’s apparel and accessories in front, men and children section in the middle and back. The store was very clean and organized. Priced were Roots standard, but some items had sales prices up 60% off. Even though I didn’t find anything interesting in apparels, I bought bunch of pairs of socks for my family members. They were high quality made with thick wool. $19 CAD socks were on sale for $12.99 CAD. Checkout was really smooth and easy. Staff were friendly and... read more

Tracy To's profile image
Tracy To 
on Google
3 months ago

Tiffany is the best ! She went above and beyond to help us !! 

Harshank Pandya's profile image
Harshank Pandya 
on Google
3 months ago

Tiffany did not provide proper service, 1. She did not mention gift card is non-refundable before completing the sale. 2. She gave us a scratched gift card without mentioning pin needs to be scratched upfront in order to add a balance. She later mentioned, this is company policy and to call customer care for any issues. She mentioned how she has been working for 6 yrs and every employee sees this as a problem. This so called supervisor needs a break. How are we suppose to gift a scratched card to anyone? This is sum of bad c... read more

William Liu's profile image
William Liu 
on Google
4 months ago

80% of women’s products, 10% of kids department, only 10% of men’s and staff are not welcoming at all 

Harshank Pandya's profile image
Harshank Pandya 
on Google
4 months ago

Tiffany did know not provide proper service, 1. She did not mention gift card is non-refundable before completing the sale. 2. She gave us a scratched gift card without mentioning pin needs to be scratched upfront in order to add a balance. She later mentioned, this is company policy and to call customer care for any issues. She mentioned how she has been working for 6 yrs and every employee sees this as a problem. This so called supervisor needs a break. How are we suppose to gift a scratched card to anyone? This is sum of ... read more

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Frequently asked questions about Roots

How is Roots rated?

Roots has a 3.9 star rating with 118 reviews. 

When is Roots open?

Roots is closed now. It will open at 11:00 a.m. 

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