rooter patrol plumbing

Sharon Williams 

on Google

7 months ago

UPDATE: The problem recurred. I texted videos to the new technician Andre per his request. He said he would send the report to warranty company. After several days they said they had not received it. They then said the plumber at Rooter reported there was no issue. Liar. I had to reopen another claim and pay another fee to get a 3rd plumber out, who then fixed the simple issue. Original review: The only issue I had with the company was scheduling without the slightest communication to either let me know when or to coordinate... read more

Sharon Williams 

on Google

9 months ago

The only issue I had with the company was scheduling without the slightest communication to either let me know when or to coordinate with my availability. Part of the communication issue is the home warranty company, First American. That is an issue for a different review. The technician Jose, arrived on time, was cordial and communicated clearly, and actually fixed the problem. This was a redo, since the first plumber, Capitol Plumbing, was a disaster, so I requested another contractor. Very satisfied with the work and the ... read more

arianna maldonado 

on Google

10 months ago

I had a persistent shower leak that was driving me crazy, so I called Rooter Plumbing Patrol, and they didn’t disappoint! The customer service team was friendly and worked with my schedule to book a convenient appointment. The plumber showed up on time and came fully prepared with all the tools needed for the job. He quickly diagnosed the problem and explained the issue to me in a way that was easy to understand. The repair was completed in under an hour, and my shower has been leak-free ever since. I was especially impresse... read more

Anthony Jay 

on Google

10 months ago

I had an issue with a dripping faucet that was driving me crazy, so I called rooter patrol based on a friend’s recommendation. They were able to schedule an appointment the next day, which was a relief. The plumber showed up on time and was super friendly and professional. He quickly identified the problem, a worn-out cartridge, and replaced it on the spot. The whole process was quick, and I couldn’t believe how affordable it was compared to other quotes I had received. I was beyond happy with the service and will absolutely... read more

Daniel Rubio 

on Google

10 months ago

I had a stubborn clog in my bathroom drain and they cleared the blockage using professional tools and made sure everything was working perfectly before leaving. The pricing was reasonable, and the service was excellent.