This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rooms To Go
- Mattresses
- Mesquite, TX
About this business
Location details
1247 N Town East Blvd, Ste a, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst experience I’ve ever had in my life. I bought over $2000 in furniture and waited a month for it to be delivered and everything was wrong. The couches were both damaged and the chair was the wrong color. I asked for the items to be exchanged but they were DISCONTINUED. I waited another 3 weeks for a cleaning tech to come out and tell me that it was MISSING MATERIAL. I call them after a week and their customer service manager was short and even laughed at me when I was explaining that after TWO MONTHS of waiting and stre... read more
Garbage so far as customer handling at this location! Delivery was wrong and incomplete. Then they want you to spend extra money because they did not provide us with accurate information... paying extra money and making extra trips to their store to fix THEIR mistake. The sales clerk put me on hold for 1 hr 29 min for the store manager who never came to the phone. Such a hassle getting them to correct things. You spend $$$$ and they want an additional $49 to correct their error.... never will I ever.
Business response:
KeKe that’s awful to hear and I’m sorry that you haven’t received the service you deserve! Please send us an email to TellUs@RoomsToGo.com with your order inf,o and the details on your experience. We'd love to help out anyway that we can!-Melissa
Business response:
Laura Alexander, I am very disappointed that you have not received the service that you deserve! Please send me your order info and the details to TellUs@RoomsToGo.com. I would love to help out anyway that I can! -JT
Business response:
Hey Stephanie! Thank you for reaching out to us. I would love to look into this and make sure that everything is scheduled accordingly. Are you able to send us your order info along with the above details to Tellus@Roomstogo.com?
Frequently asked questions about Rooms To Go
How is Rooms To Go rated?
Rooms To Go has a 3 star rating with 10 reviews.
When is Rooms To Go open?
Rooms To Go is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com