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Room & Board

4.3

About this business

Location details

55 East Ohio Street, Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3166 reviews
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Henry's profile image
Henry 
2 weeks ago

Great store! Cathleen was very attentive and helpful. The pieces were all high quality and looked amazing. 

Afton Anderson's profile image
Afton Anderson 
3 weeks ago

I really wanted to like my experience with Room & Board, but the customer service surrounding the outlet left a very bad taste in my mouth. I understand the outlet has different rules. I understand inventory moves quickly. I understand items are first-come, first-served, customers have to purchase in person, and there are no holds. Fine. What I DON'T understand is refusing to tell a customer whether an item is still physically in the store. I rented a car to drive out to the outlet while furniture shopping and found several ... read more

Dorian Marr's profile image
Dorian Marr 
2 months ago

Kelly Miller provided incredible service when we visited this location to furnish our new apartment. She helped us create a cohesive look for our new apartment, incorporating new pieces into our current design. Overall it was easy to find incredible furniture options and the ordering process was quite convenient. The furniture is extremely customizable and staff are skilled at helping you determine which combinations work best. This was one of the best customer service experiences I've ever had! 

Kathryn Graver's profile image
Kathryn Graver 
2 months ago
Gloria Boone's profile image
Gloria Boone 
6 months ago

I recently visited this furniture shop and was impressed with the variety and quality they offer. The showroom is well organized, making it easy to explore different styles. The staff was polite and very helpful in guiding me to the right choice for my living room. Prices were reasonable and the checkout process was smooth. Delivery was on time and everything arrived in great condition. 

Frequently asked questions about Room & Board

How is Room & Board rated?

Room & Board has a 4.3 star rating with 166 reviews. 

When is Room & Board open?

Room & Board is closed now. It will open at 11:00 a.m. 

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