RONA Terrace Builders Centre

Kieth Holmes 

on Google

3 weeks ago

Paid for two sheets of plywood, but didn't pick them up that day. Went back a week later, however, I had lost my receipt. Talked to Mel the manager about getting a another receipt. She said NO. She said I could be ripping the store off. I have spent over 250,000.00 at this store over the past 18 years and dealt with Mel multiple times. But now she is telling me I may be a criminal. Atrocious, outrageous and insulting. I will never step foot in this store again. Mel demonstrated complete incompetence. 

Tammy Osborne 

on Google

2 months ago

I was very happy with the great customer service I got the day I went into Rona. I went into the store with hopes of having the store find and print off a receipt from an online purchase that I made. To my amazement the woman who helped me was absolutely amazing. She was able to not only find my online purchase but she also printed it out for me. I was extremely greatful to her for taking the time to help me as well as she resolved the dilemma I had. Thank you 

Robyn Burke 

on Google

3 months ago

Asked at customer service " What type of wall panels do people use for a garage?" Custom service " No clue ask them" Employees have no regard for customers 

Al Do 

on Google

8 months ago

Ordered $2000 in lumber from here and ended up picking through and loading all our wood by ourselves in the rain. Young workers were no help in the lumber yard. Lots of warped pieces, so we had to be careful which boards we took.