Ron Tirapelli Ford Service

Lori Weakley 

on Google

a month ago

Excellent customer service. People ( all of them ) were wonderful very attentive and helpful. Thank you so much. 

Rebecca Huffman 

on Google

a month ago

Took my teenage sons car in for an engine light. Was told it was the o2 sensors and they were covered by warranty. I asked if they were sure because it was a 10 year old vehicle. They said yes. He also had to have the air intake fixed. I was given an estimate of 650. I then recieved a call back saying they ordered the wrong parts and the work was no longer covered because the car was to old. So I said no the work because it was an outrageous cost. Went to pick up car was told they had started to work on it without permission... read more

Adam Meyer 

on Google

5 months ago

Incompetent. Had a recall performed on my vehicle that turns out was not applicable to my vehicle. The result was a technician drilling a hole the the bed of my truck because that's "what Ford says to do". Would be fine if my truck needed to recall performed but that fact that it did not and the technician proceeded to drill the hole anyways. The hole is not the issue. The issue is they did not have the common sense to think before drilling and didn't feel the need to even report or seal the bare metal caused by their mistak... read more