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Romano Subaru Service
- Automotive
- Syracuse, NY
About this business
Location details
960 Hiawatha Blvd W, Syracuse, NY, 13204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Such a TERRIBLY AWFUL and DISAPPOINTING experience!!! Completely UNHAPPY with purchased vehicle! Bought used from Ally almost 6 months ago. Into Service Dept after a month for bad brake pads and rotors all around (rims are now black, but replaced, but why sold like this?) I have since been in EVERY month with the same reoccurring issue after poor installation (confirmed by two other certified garages). I have countless recordings of the noises I was left with after Romano serviced my vehicle. They refuse to listen but repeat... read more
They lied to me. Told me “it wasn’t really possible” to program a key fob for me without having an existing one ( I lost my keys) They told me sending parts of my car to the manufacturer was my only option. I understand it might be Subaru policy to do this…. however times are really, really tough for a lot of people right now… you don’t have to blatantly lie to people when there are other options. They quoted me at $1500 along with a two week wait. The estimate they gave me in an email was $170 lol. They were aware of my sit... read more
I love Romano Subaru Service! All their staff are extremely knowledgeable, professional and very polite. They are very upfront with the problem and cost. They have a beautiful waiting area stocked with bottled water and coffee for your shorter waits and I can always schedule a loaner car for longer waits. This is where I will always go for all my service needs for my car! Thank you for everyone who works here! You are all appreciated!
I have purchased many cars over the years. This is the first time I felt that the sales rep heard me and took my wants seriously. They didn’t waste my time showing me cars that I couldn’t afford. The sales rep was very knowledgeable about the cars they had in my price range. The available cars were nice. I finally found a dealership that I enjoyed working with in order to purchase a car. I am very happy with my Subaru. Thank you. Chuck Hallock
Always wonderful customer service.
Frequently asked questions about Romano Subaru Service
How is Romano Subaru Service rated?
Romano Subaru Service has a 4.5 star rating with 34 reviews.
When is Romano Subaru Service open?
Romano Subaru Service is open now. It will close at 6:00 p.m.
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