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Romano Subaru Service

4.4

About this business

Location details

960 Hiawatha Blvd W, Syracuse, NY, 13204, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.437 reviews
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Michelle Vallelunga's profile image
Michelle Vallelunga 
2 months ago

Big thanks to Julian in service and technician John who fit our daughter’s car in when it was making a squealing sound on a busy Saturday when I came in for our car the day before. She had a drive like 3 hrs Sunday to return home and we were afraid of a belt issue. They did a FULL assessment on the car with a thorough video w other recommendations. They stayed past 12 noon to get it done. We feel so much better knowing she will be safe. Great communication to us at every step! Thank you again guys. 

Jennifer DeLapp Birkett's profile image
Jennifer DeLapp Birkett 
5 months ago

Dylan & the Romano body shop workers are awesome. Worth the drive from Ithaca. 

Amanda Marie's profile image
Amanda Marie 
6 months ago
Amanda Marie's profile image
Amanda Marie 
6 months ago

Such a TERRIBLY AWFUL and DISAPPOINTING experience!!! Completely UNHAPPY with purchased vehicle! Bought used from Ally almost 6 months ago. Into Service Dept after a month for bad brake pads and rotors all around (rims are now black, but replaced, but why sold like this?) I have since been in EVERY month with the same reoccurring issue after poor installation (confirmed by two other certified garages). I have countless recordings of the noises I was left with after Romano serviced my vehicle. They refuse to listen but repeat... read more

Heidi Fabian's profile image
Heidi Fabian 
9 months ago

They lied to me. Told me “it wasn’t really possible” to program a key fob for me without having an existing one ( I lost my keys) They told me sending parts of my car to the manufacturer was my only option. I understand it might be Subaru policy to do this…. however times are really, really tough for a lot of people right now… you don’t have to blatantly lie to people when there are other options. They quoted me at $1500 along with a two week wait. The estimate they gave me in an email was $170 lol. They were aware of my sit... read more

Frequently asked questions about Romano Subaru Service

How is Romano Subaru Service rated?

Romano Subaru Service has a 4.4 star rating with 37 reviews. 

When is Romano Subaru Service open?

Romano Subaru Service is closed now. It will open tomorrow at 7:30 a.m. 

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