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Romano Subaru Service

4.6

About this business

Location details

960 Hiawatha Blvd W, Syracuse, NY, 13204, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.633 reviews
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Heidi Fabian's profile image
Heidi Fabian 
on Google
a month ago

They lied to me. Told me “it wasn’t really possible” to program a key fob for me without having an existing one ( I lost my keys) They told me sending parts of my car to the manufacturer was my only option. I understand it might be Subaru policy to do this…. however times are really, really tough for a lot of people right now… you don’t have to blatantly lie to people when there are other options. They quoted me at $1500 along with a two week wait. The estimate they gave me in an email was $170 lol. They were aware of my sit... read more

cassandra Richardson's profile image
cassandra Richardson 
on Google
2 months ago

I love Romano Subaru Service! All their staff are extremely knowledgeable, professional and very polite. They are very upfront with the problem and cost. They have a beautiful waiting area stocked with bottled water and coffee for your shorter waits and I can always schedule a loaner car for longer waits. This is where I will always go for all my service needs for my car! Thank you for everyone who works here! You are all appreciated! 

charles hallock's profile image
charles hallock 
on Google
2 months ago

I have purchased many cars over the years. This is the first time I felt that the sales rep heard me and took my wants seriously. They didn’t waste my time showing me cars that I couldn’t afford. The sales rep was very knowledgeable about the cars they had in my price range. The available cars were nice. I finally found a dealership that I enjoyed working with in order to purchase a car. I am very happy with my Subaru. Thank you. Chuck Hallock 

Anonymous's profile image
Anonymous 
on Google
a year ago

Always wonderful customer service. 

Anne Colgan's profile image
Anne Colgan 
on Google
a year ago

Always wonderful customer service. 

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Frequently asked questions about Romano Subaru Service

How is Romano Subaru Service rated?

Romano Subaru Service has a 4.6 star rating with 33 reviews. 

When is Romano Subaru Service open?

Romano Subaru Service is closed now. It will open tomorrow at 7:30 a.m. 

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