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Rolex Australia Headquarters and Service-Centre

3.6

About this business

Location details

104 Exhibition St, Melbourne, VIC, 3000, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.680 reviews
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Tefi Martinez's profile image
Tefi Martinez 
a week ago
Kyne Soto's profile image
Kyne Soto 
a month ago

Was served by Teina who was very knowledgeable in her role. She answered every question with confidence and conviction. She made my experience quite positive even though it didn't go to plan. Very helpful and friendly service. Looking forward to coming again when the time comes. 

Scott Rae's profile image
Scott Rae 
5 months ago

Not a particulary 'Rolex experience' insistance on replacing the Braclet in the initial quote, when pressed it became a clasp and some links, and service. We then had an extended wait for said clasp to travel from Geneva. . On arrival to collect To be derided and looked down upon because Rolex's eftpos was broken and multiple cards were declined , with the insinuation it could be a me pronlem, told we dont take cash , although many of you would like to pay cash, read into that what you will.... thats a Rolex problem not mine... read more

ugur nihat's profile image
ugur nihat 
10 months ago

Teina was amazing learnt so much great service 10/10 

Tiffiny Lewin's profile image
Tiffiny Lewin 
11 months ago

If I could leave zero stars, I would. Avoid at all costs. I took my watch in because I had shattered the glass and they quoted everything from replacing the hands the watch face and repairing a bracelet that was not broken. When I asked for clarification and for the watchmaker to re-look at the quote and make clear to me what was essential to repair the broken elements and what was optional … they doubled down, and in fact told me I had to buy a new bracelet at a cost of almost $3000 and a failure to do so would mean that an... read more

Frequently asked questions about Rolex Australia Headquarters and Service-Centre

How is Rolex Australia Headquarters and Service-Centre rated?

Rolex Australia Headquarters and Service-Centre has a 3.6 star rating with 80 reviews. 

When is Rolex Australia Headquarters and Service-Centre open?

Rolex Australia Headquarters and Service-Centre is closed now. It will open tomorrow at 9:00 a.m. 

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