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Rogerseller
- Home Services
- Waterloo, NSW
About this business
Location details
18 Danks St, Waterloo, NSW, 2017, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Terrible post sale service, ignoring emails, no escalation path, written promises are ignored. Would not purchase in the future from Rogerseller
The service level initially wasn't satisfactory, and it has deteriorated further since I received my order, which arrived partially damaged. Despite my efforts to contact customer service via email over several weeks, I haven't received any response. Corey Tisdell, in particular, has been unresponsive to my emails. The customer care provided afterward is extremely disappointing. I'm perplexed by how Rogerseller's service differs so drastically from Winning Appliances. If customers aren't properly cared for, it calls into que... read more
Stay away from Rogerseller Al large project turned sour. Zero customer service. After spending $$$$ for 4 bathrooms, needed a cartridge extension for a Tonic wall mixer. Now months receiving NO response from winning appliances. Emails and calls to Corey 0395926644 customer service, empty promises and now no longer return our calls. Not asking for free. Just decency and ethics that are totally lacking. Winning appliances fancy concierge and coffee gimmicks and eager sales team. Please stick to white goods, leave plumbing ware... read more
We were initially very happy with the look and function of the products we bought for our bathroom renovation. However, we have had a few small issues with the products, and one major issue where they sent us the basin without a tap hole that we specified, and the after sales service has been dreadful. We've been passed around from person to person, with lots of conflicting information, not getting any closer to resolving the problem. I would never plan to buy from them again based on our experience of trying to get in touch... read more
I have to say, I was looking for a replacement part for a mixer tap. after 14 years the pull out nozzle had perished. I contacted RogerSeller and was responded to by their wonderful After Sales Service & Warranty person in Melbourne, Danee. She arranged delivery the following day while dealing with the Victorian restrictions and when I had a question about a piece that wasnt included, bang, she sorted that out as well. In a time where many are quick to criticise and we are all doing it tough (some more than others) she was a... read more
Frequently asked questions about Rogerseller
How is Rogerseller rated?
Rogerseller has a 2.9 star rating with 9 reviews.
When is Rogerseller open?
Rogerseller is open now. It will close at 5:00 p.m.
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