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Rogers

3.5

About this business

Location details

1800 Sheppard Ave E, North York, ON, M2J 5A7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.5337 reviews
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Bajiru Chakrabarti's profile image
Bajiru Chakrabarti 
2 weeks ago

Can anyone from the management take action about the staff in this store? The lady was dismissive and none of them was willing to help. Like come on, what is the store for?? Zero customer service skills! 

Saeid Sarabi Asl's profile image
Saeid Sarabi Asl 
3 weeks ago

I had a wonderful experience of getting a complicated request done quickly in this branch thanks to Sarv and Morteza. I believe they go out of their way to leave no stone unturned to make sure they get the best deal for their customers. I'd highly recommend anyone living Fairview Mall to use this Rogers branch for Rogers services. Sarv and Morteza provide an exceptional level of intelligence when it comes to absolute customer satisfaction. 

bri's profile image
bri 
3 weeks ago

Great experience with Bahar !!! She was super patient with helping me get my grandparents sorted with new sim cards and keeping their phone numbers!! She even made sure we got the bundle plan for their tv, internet, home phone and 2 mobile numbers! She went through the billing to show my grandpa how it works. Absolutely amazing! So patient and very kind with us :) Everyone else was complaining about the wait times. We didn’t wait long at all. But i would recommend people making appointments in advance then half these reviews... read more

Tamer Fanous's profile image
Tamer Fanous 
a month ago

I had a very disappointing experience at the Rogers store in Fairview Mall. We were dealing with a customer service representative named Sam, and unfortunately, he was extremely unhelpful. We spent two and a half hours waiting and trying to get assistance, but he showed no interest in helping us solve our problem. Instead of providing proper customer service, he kept making the situation more difficult and was unwilling to offer any real help. What was even more frustrating is that after we left the Rogers store, we went to ... read more

Zed A's profile image
Zed A 
a month ago

Rogers is not the best when it comes to any business. They dont care about customers. Only dollar value. Switching asap 

Frequently asked questions about Rogers

How is Rogers rated?

Rogers has a 3.5 star rating with 337 reviews. 

When is Rogers open?

Rogers is closed now. It will open at 10:00 a.m. 

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