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Rogers

3.7

About this business

Location details

1 Bass Pro Mills Dr Unit 126, Concord, ON, L4K 5W4, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.7383 reviews
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Ali osman Aslan's profile image
Ali osman Aslan 
a day ago

brother, thank you so much for everything. You really helped us a lot. If you ever need anything, please don’t hesitate to reach out. 

Dom Francisco's profile image
Dom Francisco 
2 days ago

Went here to return my phone and get an upgrade. Kienan helped me go through the process. He was very professional and kind. He helped me with everything because I couldn't transfer the e-sim at home, he helped me do it as well as transfer my data. He even helped me get a better monthly plan! I really appreciate his outstanding customer service skills. Highly recommended. 

tracy gemalaine dichoso's profile image
tracy gemalaine dichoso 
a week ago

i think rogers is better than bell but unfortunately worst .. i am calling their costumer service for 2 hrs and until now nobody answer .. i was trying to call them coz i am here at purolator to pick up my package personally but they don't like to give me .. i am the receiver i am picking up my package personally .. it is package from rogers 

Alissia Daly-Vojska's profile image
Alissia Daly-Vojska 
a month ago

I had a horrible experience with the “store manager” Pritesh. As I am married, I first asked he change my last name for my bills to reflect. He didn’t even do this as my bill still shows my previous last name. Then when it came time to renew for a new phone he put Apple Care on my account and did not take no for an answer when I requested he take it off. He then had my wife sign the documents even though he did not show our bill total. He then told us after my wife signed that there would be a $40 charge. When asking to waiv... read more

kath flores's profile image
kath flores 
a month ago

I want to share my experience because, unfortunately, this is not the first time I have received poor customer service at this store. I recently went to return my phone after my contract ended. After returning it, I wanted to change my Rogers plan so I could purchase a new phone. The employee who seemed to be the most experienced (since the other staff kept asking him questions) told me it wasn’t possible. First, he gave me incorrect information, and when I asked again for clarification, he responded with a very poor attitud... read more

Frequently asked questions about Rogers

How is Rogers rated?

Rogers has a 3.7 star rating with 383 reviews. 

When is Rogers open?

Rogers is closed now. It will open at 10:00 a.m. 

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