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Rogers

3.7

About this business

Location details

550 King St N Unit 5G, Waterloo, ON, N2L 5W6, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.7360 reviews
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Shauna Boniface's profile image
Shauna Boniface 
a week ago

Bhaumik was amazing at fixing our blunder... most appreciated!! Fabulous service by everyone but most bhaumik 

Andre Chin's profile image
Andre Chin 
a week ago

I had a problem with Rogers that no one else could fix for a long time, and we were even thinking of suing Rogers for the complete run-around and frustration, BUT, this Maheen was able to push through and fix it. She should be promoted. If I could give her ten stars I honestly would. 

Heather Alcorn's profile image
Heather Alcorn 
a week ago

I've been with Rogers for a few years now. I needed to upgrade my phone on my plan, so went to do so but had just renewed 2 of my photo IDs. They refused to help me saying they weren't valid! They are legal, valid IDs, just waiting for the new ones to arrive in the mail, but still valid! If police pulled me over, they would agree they are valid! The frustrating employee told me to get an age of majority card (I'm in my 40s), and I'd still be waiting for that in the mail too, so why would that be the suggestion??? Every singl... read more

Muhammad Saeed's profile image
Muhammad Saeed 
a week ago

Extremely rude and dismissive staff. 

Brian's profile image
Brian 
a week ago

I went to this store to upgrade my I-phone and to renew my contract. Slightly over 3 hours dealing with a staff member, who transferred all my data to new phone and then wiped the new phone’s data rather than the old phone, and needed to data transfer everything again. When it was 1/2 done the staff member wiped the old phone’s data. She guaranteed that everything was in the I-Cloud and would finish transferring overnight. She was wrong! I called Apple tech services the next day to confirm…...Everything not downloaded before... read more

Frequently asked questions about Rogers

How is Rogers rated?

Rogers has a 3.7 star rating with 360 reviews. 

When is Rogers open?

Rogers is closed now. It will open tomorrow at 11:00 a.m. 

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