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Rogers

2.9

About this business

Location details

9855 Austin Ave Unit 122, Burnaby, BC, V3J 1N4, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.9131 reviews
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Zach's profile image
Zach 
2 weeks ago

Calling people who have registered their numbers as do not call on the national registry is just another reason rogers sucks so bad. 

Teri Towner's profile image
Teri Towner 
2 weeks ago

I recently upgraded my iPhone at the Rogers location in Lougheed Town Centre, and the service was exceptional from start to finish! I called the day before with several questions, and Clinton spent more than 20 minutes on the phone explaining all of my options. His knowledge and patience made the in-store process quick and seamless. When I came in, Nadia was friendly, efficient, and incredibly patient - especially since transferring my data took much longer than expected. She made sure everything was completed properly. Outs... read more

KMF's profile image
KMF 
3 weeks ago

Clinton was super helpful and provided outstanding customer service. Rogers is very lucky to have him! He was incredibly patient and professional, even though there were many customers walking in and asking for assistance at the same time. He took the time to help everyone. Excellent service! 

B Chau's profile image
B Chau 
a month ago

I went to the Rogers at Lougheed Town Centre to upgrade my cell phone. The staff, especially Marvan, was very helpful in assisting me in getting the best deal and service. While I was there, I also had the staff help me optimize and upgrade my internet and TV service. At the end of the day, their staff's dedication to good customer service helped me get a newer cell phone, better and more affordable plan for both my cell service and TV package. I highly recommend Rogers Store at the Lougheed Town Centre for all your cell ser... read more

Connie & Enrique Hernandez's profile image
Connie & Enrique Hernandez 
3 months ago

Refeek went above and beyond helping me set up my new phone, assisted me and everything I needed to walk out with my phone ready to use. Customer service is amazing kind patient as I’m not the easiest to deal with. I will definitely keep returning. He has helped so many of my family members and I will keep coming back all the best to you. 

Frequently asked questions about Rogers

How is Rogers rated?

Rogers has a 2.9 star rating with 131 reviews. 

When is Rogers open?

Rogers is closed now. It will open at 10:00 a.m. 

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