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Rogers
- Consumer Goods
- Orillia, ON
About this business
Location details
205 Memorial Ave Unit 3, Orillia, ON, L3V 5X8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 7:00 p.m. | |
| Tue | 9:30 a.m. to 7:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Terrible service. The website says you can get a new sim easily from your account. Not true. Went in to the store where I had a rep with no competence with the job. They couldn't even activate a physical card. I called and spike with 3 different reps who bounced me around all while I explained I was on my way to the store of their competitor to switch service and they had 10 minutes to get me a new sim card. Giving them the benefit of the doubt with anotherb30 minutes on hold, even after the promise to leave them, I hung up ... read more
They never answer the phone. I understand they’re busy, but wow.
John was wonderful and professional. A 5 star employee
In store customer service is good beats over the phone ! calling is a major headache I prefer in person if I can
1 Star – Avoid at All Costs This has been one of the worst customer service experiences I have ever had. For over three months, I have been trying to get help, and nobody takes responsibility. I have spent countless hours on the phone being transferred between departments, put on hold, and forced to repeat the same story over and over again. Almost every department I contacted either could not help or simply did not care. I was sold a defective phone. I was told multiple times that the device would be replaced, yet nothing w... read more
Frequently asked questions about Rogers
How is Rogers rated?
Rogers has a 3.5 star rating with 241 reviews.
When is Rogers open?
Rogers is closed now. It will open tomorrow at 9:30 a.m.
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