Rodney D Young Insurance

Ashley Russell 

on Google

a month ago

I was rear-ended in July by a driver insured with Fred Loya, and it’s now mid October — I’m still waiting for reimbursement for my rental car expenses. I’ve had to pay nearly $3,000 out of pocket. Throughout this entire process, nobody at this company has followed up, returned my calls, or responded to emails about the reimbursement checks. Their customer service is absolutely unacceptable. Nohely Arvizu was my adjuster and never followed up on any communications that were left for her. If I could give 0 stars, I would. Plea... read more

Samantha Mistich 

on Google

a year ago

It was great in the beginning but beware if you are late with your payment they hike your insurance up by 20 dollars and do not tell you. They say “that’s just a late fee” and then you have the correct exact amount in the bank for your insurance, thinking it’s going to be the 97.37 for the next draft and they try to pull 117 after you were told it’s a late fee. Bad bad bad. Going somewhere else now. So disappointed. Cause they acted all nice and informative. They seemed honest. I am only leaving cause of the dishonesty , had... read more